German-Speaking Customer Support & Content Moderator in Portugal

Cross Border Talents; Berlin; Vor Ort; EUR 24.000 - 36.000; Vollzeit

Zusammenfassung

A leading global customer experience team is urgently hiring German-Speaking Customer Support & Content Moderators. Join us in Portugal to support users and ensure content compliance across various international projects. Availability for on-site work and flexible shift schedules are essential.

Leistungen

Relocation Support

Welcome Bonus of 3,000 euros

Qualifikationen

• Fluency in German (C1 or higher) and English (B2 minimum).
• Availability to work on-site in Porto.
• Flexibility to work in rotating shifts including weekends.

Aufgaben

• Respond to customer inquiries via phone and chat.
• Review and evaluate user-generated content.
• Ensure compliance with platform policies.

Kenntnisse

Communication

Interpersonal Skills

Problem Solving

Jobbeschreibung

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German-Speaking Customer Support & Content Moderator in Portugal, Berlin

Client: Cross Border Talents

Location: Berlin, Germany

Job Category: Other

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EU work permit required: Yes

Job Reference: e6f07a8f0182

Job Views: 3

Posted: 23.06.2025

Expiry Date: 07.08.2025

Job Description:

URGENT HIRING WELCOME BONUS: 3,000 euros (for German market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: German (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in German and ready to join a leading global customer experience team in Porto? We're hiring motivated professionals for Customer Support and Content Moderation roles across various international projects and platforms.

You will provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What You’ll Do

Customer Support:

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information

Content Moderation:

• Review and evaluate user-generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

What We're Looking For

• German fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work on-site in Porto
• Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

• EU ID or Passport
• Portuguese Residence Card
• Visa holders (eligibility confirmed case by case)

If you're a German speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!