German Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

Next Job Abroad; Deutschland; Hybrid; EUR 25.000 - 29.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a German Speaking Customer Support Agent for an exciting role in the iGaming industry. This position allows you to leverage your language skills while living in Malta. You will provide outstanding customer support, assist clients, and enjoy a vibrant cultural experience with comprehensive relocation packages and bonus opportunities.

Leistungen

Healthcare

Training

Relocation support

Qualifikationen

• Experience in customer support or related fields preferred.
• Willingness to relocate to Malta.
• Familiarity with support tools is advantageous.

Aufgaben

• Provide excellent customer service to German-speaking clients via chat, email, and phone.
• Address and resolve customer inquiries promptly and efficiently.
• Collaborate with team members to ensure high-quality service.

Kenntnisse

Fluency in German

Good command of English

Strong communication skills

Interpersonal skills

Ability to multitask

Interest in gaming

Tools

CRM systems

Jobbeschreibung

Join the dynamic team at Next Job Abroad as a German Speaking Customer Support Agent in the exciting iGaming industry in Malta! This role offers an opportunity to utilize your language skills and customer service expertise while experiencing life on a beautiful Mediterranean island.

As part of our support team, you will assist German-speaking clients by handling inquiries, resolving issues, and providing information about our gaming products. We seek positive, approachable individuals motivated to deliver outstanding customer experiences. We also offer a comprehensive relocation package to help you transition to Malta.

Responsibilities

• Provide excellent customer service to German-speaking clients via chat, email, and phone.
• Address and resolve customer inquiries promptly and efficiently.
• Educate customers about our products and services to improve their gaming experience.
• Collaborate with team members to ensure high-quality service.
• Maintain accurate records of customer interactions in our CRM system.
• Gather and relay customer feedback for continuous improvement.
• Participate in training to enhance your knowledge and skills.

Requirements

• Fluency in German and good command of English; additional languages are a plus.
• Experience in customer support or related fields is preferred.
• Strong communication and interpersonal skills focused on customer satisfaction.
• Ability to multitask in a fast-paced environment.
• Familiarity with CRM systems and support tools is advantageous.
• Willingness to relocate to Malta and embrace a new cultural experience.
• Interest in gaming and knowledge of the iGaming industry is a plus.

Salary: €25,000 annually, excluding bonuses. Benefits include healthcare, training, relocation support, and more. Enjoy a lower cost of living, vibrant culture, and opportunities for career growth in Malta!