German Speaking Customer Service Advisor (Lissabon / Portugal)

Elikya Recruitment; Köln; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a German Speaking Customer Service Advisor to join a friendly team in Lisbon, Portugal. You will assist customers by handling their queries and enjoy a full relocation package including accommodation and training. The role offers multiple benefits including performance bonuses, meal allowances, and career growth opportunities, alongside a full-time contract.

Leistungen

Accommodation provided

Performance bonuses

Meal allowance

Private medical insurance

22 days of paid vacation

Ongoing training

Career evolution

Qualifikationen

• Fluent in German (C2 Level) and minimum B2 level in English.
• European passport or identity card required.

Aufgaben

• Act as the first point of contact for customer queries via phone and email.
• Identify customer needs and provide assistance.

Kenntnisse

Customer Assistance

Multi-tasking

Jobbeschreibung

German Speaking Customer Service Advisor | Move to Portugal

We are looking for customer service enthusiasts fluent in German to represent the largest online accommodation booking travel platform in Lisbon, Portugal. Are you sociable and like to assist and help people in general? DO NOT MISS this opportunity by joining a cohesive and “friendly” team while taking advantage of the possibility of boosting your career.

Relocation package:

• Accommodation provided
• Assistance in obtaining your Portuguese social security number and opening a bank account

In addition to all this, you will receive:

• Performance bonuses
• Meal allowance (Food card)
• Full-time contract (40 hours per week / 8 hours per day / 2 days off)
• Ongoing training provided by the company
• Private medical insurance
• 22 days of paid vacation + public holidays
• Career evolution
• Many other advantages

What will you be asked to do?

• You will be the first point of contact for customers and will handle their queries by phone and/or email
• Identify customer needs

Am I eligible?

• European passport or identity card
• Native German / Level C2
• The training will be given in English, you must have a minimum B2 level in English
• Ability to multi-task as you will be speaking to clients via phone and emails

What is the next step?

Apply now and get interviewed!