German-speaking customer service advisor at Telecom Industry

TN Germany; Köln; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits as a German-speaking Customer Service Advisor for a leading Telecom company! This role is perfect for those passionate about customer service and innovation. You'll be the main point of contact for customer queries, providing exceptional support via various channels. With full relocation support to Greece and a competitive salary package, this position promises to enhance your career while working in a state-of-the-art environment. Join a multinational company that values its employees and offers numerous benefits, including health perks and professional development opportunities.

Leistungen

Full relocation support

Competitive salary package

Referral bonus up to €3,500

Health benefits

Fully paid training

Career paths within the company

Free online Greek courses

State-of-the-art work environment

Special events and initiatives

Qualifikationen

• Proficient in German and English, with strong communication skills.
• Technical knowledge and willingness to learn are essential.

Aufgaben

• Serve as the primary contact for customers, resolving network issues.
• Deliver exceptional support through phone, email, and chat.

Kenntnisse

German language proficiency

English language proficiency

Exceptional communication skills

Problem-solving skills

Technical knowledge

Team-oriented attitude

Jobbeschreibung

Social network you want to login/join with:

Client:

City Job Offers

Location:

Cologne, Germany

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

0acca3df7353

Job Views:

1

Posted:

30.04.2025

Expiry Date:

14.06.2025

Job Description:

German-speaking Customer Service Advisor for a Telecom Company

Are you a Telecom enthusiast eager to merge your passion with your professional life? This is your chance to accelerate your career! #wearehiring

As a German-speaking Customer Service Advisor, you will become the main point of contact for customer queries, delivering exceptional support through phone, email, and chat. This role is designed to cultivate your passion for innovation and superior customer service, based in Greece. If you're looking for a dynamic position that will expand your professional connections and boost your communication skills, prepare for an exciting experience!

• Serve as the primary contact for customers, resolving network and technical issues.

Your profile

• Proficient in German with a very good command of English (both spoken and written).
• Exceptional communication skills
• Problem-solving mentality and a strong sense of ownership
• Technical knowledge and willingness to learn
• Positive and team-oriented attitude

Benefits

• Full relocation support, including all costs from your departure until you are settled in Greece.
• Competitive salary package + 2 additional salaries per year
• 'Refer a friend' program with a referral bonus of up to €3,500
• Health benefits and numerous other discounts
• Fully paid training provided by certified trainers
• Career paths within a large company with over 11,500 employees
• Special events, community, and social responsibility initiatives
• Free online Greek courses
• State-of-the-art work environment with relaxing breakout areas
• The opportunity to work for a Great Place to Work certified company

Take control of your career and embark on a journey with a multinational company, representing one of the world's most respected brands. If you're ready to advance in the telecommunications sector in Greece, apply now and start this exciting journey!