German-speaking customer service advisor at Telecom Industry

City Job Offers; Bergisch Gladbach; Remote; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a German-speaking Customer Service Advisor for a prestigious Telecom company based in Greece. The role involves serving as the main point of contact for customer queries and resolving issues via phone, email, and chat. Candidates must be proficient in German and English, with exceptional communication skills. Relocation support and competitive pay are offered, making this an exciting opportunity in the telecommunications sector.

Leistungen

Full relocation support

Competitive salary package

Health benefits

Free online Greek courses

State-of-the-art work environment

Qualifikationen

• Proficient in German with very good command of English.
• Exceptional communication skills are crucial.
• Must have a problem-solving mentality.

Aufgaben

• Serve as the primary contact for customers.
• Resolve network and other technical issues.

Kenntnisse

Proficient in German

Very good command of English

Exceptional communication skills

Problem-solving mentality

Positive and team-oriented attitude

Jobbeschreibung

German-speaking customer service advisor for a Telecom Company

Are you a Telecom enthusiast eager to merge your passion with your professional life? This is your chance to accelerate your career! #wearehiring

German-speaking Customer Service Advisor

As a German-speaking Customer Service Advisor, you will become the main point of contact for customer queries, delivering exceptional support through phone, email, and chat. This role is designed to cultivate your passion for innovation and superior customer service, based in the sunny climes of Greece. If you're in search of a dynamic position that will expand your professional connections and boost your communication abilities, prepare for an exhilarating experience!

Your responsibilities

• Serve as the primary contact for customers, resolving network and other technical issues.

Your profile

• Proficient in German with very good command of English (both spoken and written).
• Exceptional communication skills
• Problem-solving mentality and a strong sense of ownership
• Technical knowledge and willingness to learn
• Positive and team-oriented attitude

Benefits

• Full relocation support, including all costs from your departure until you are settled in your new home in Greece.
• Competitive salary package + 2 additional salaries per year
• Refer a friend program with a referral bonus of up to 3,500 euros
• Health benefits and numerous other discounts
• Fully paid training provided by certified trainers
• Career paths within a large company with more than 11,500 employees
• Special events, community and social responsibility initiatives
• Free online Greek courses
• State-of-the-art work environment with relaxing breakout areas
• The opportunity to work for a Great Place to Work certified company

Take control of your career and gear up for a multinational journey, all while being an ambassador for one of the world's most distinguished brands. If you're geared to propel forward in the telecommunications sector in Greece, apply now and let's embark on this journey together!