German speaking Customer Experience Associate

Cbtalents; Dreieich; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic and international environment as a Customer Service Representative in Malta! This role offers the chance to provide exceptional customer support while enjoying the vibrant lifestyle of the island. You'll receive competitive pay, performance-based incentives, and full training, making this a unique opportunity for growth in a multicultural setting.

Leistungen

Competitive salary

Performance-based incentives

KPI Bonus of up to €2,000/year

Full training provided

Growth opportunities

Qualifikationen

• Strong problem-solving and communication abilities.
• Prior customer service experience preferred but not required.

Aufgaben

• Handle inbound customer inquiries via phone, email, and chat.
• Provide support with product information and troubleshooting.
• Ensure a top-tier customer experience through excellent service.

Kenntnisse

Problem-solving

Communication

Jobbeschreibung

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island?

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're an German speaker looking for an exciting career opportunity abroad, this is your chance!

Role : Customer Service Representative for a global client

Environment : Dynamic and international

Key Responsibilities :

Handle inbound customer inquiries via phone, email, and chat.

Provide support with product information, troubleshooting, and issue resolution.

Ensure a top-tier customer experience through excellent service.

Follow up on customer requests and escalate issues when needed.

Requirements :

Soft skills : Strong problem-solving and communication abilities.

Residence : Must already reside in Malta.

Experience : Prior customer service experience is preferred but not required.

What We Offer :

Competitive salary + performance-based incentives

KPI Bonus : Up to €2,000 / year , eligible after 6 months.

Contract Type : Permanent.

Working hours : Monday - Sunday, 08 : 00 - 19 : 00 (shift-based).

Full training provided to ensure your success!

Growth opportunities in an international setting.

Malta is calling!