German Speaking Customer Consultant (m/w/d) in Istanbul

TELUS International; Dortmund; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

TELUS International is looking for a German-speaking Customer Consultant in Dortmund to provide solutions and support to customers. Ideal candidates will have B2 proficiency in German and English, availability for night shifts, and will thrive in a dynamic, supportive team environment. In addition to a signing bonus and performance incentives, the role offers private health insurance and a relocation package, ensuring a rewarding work experience.

Leistungen

Signing bonus

Performance bonuses

Relocation package

Private health insurance

Meal subsidy

Office shuttle service

Dynamic team environment

Flat hierarchies

Qualifikationen

• Fluency in German (B2) and English (B2).
• Availability for night shifts.

Aufgaben

• Provide solutions to customer inquiries and problems.
• Escalate issues to relevant units.

Kenntnisse

Team player

Ausbildung

B2 level in German

B2 level in English

Jobbeschreibung

German Speaking Customer Consultant (m/w/d) in Istanbul, Dortmund

Client: TELUS International

Location: Dortmund, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: ebf54c5ea2cd

Job Views: 5

Posted: 23.06.2025

Expiry Date: 07.08.2025

Job Description:

Join TELUS International Türkiye, a leader in the Customer Experience (CX) sector, as a German-speaking Customer Consultant. We are looking for candidates who meet the following criteria:

• Provide solutions to customer inquiries and problems, or escalate issues to relevant units

What we offer:

• Signing bonus of 20,000 TL during holiday season hiring (applicable for German-speaking candidates starting 09.01.2024)
• Performance bonuses
• Relocation package
• Private health insurance and meal subsidy
• Office shuttle service
• Dynamic and supportive team environment
• Flat hierarchies within an international structure

Requirements:

• Minimum B2 level in German (written and spoken) and English
• Availability to work night shifts
• Good team player

Apply now and become part of our team!

About us:

TELUS International Türkiye employs over 2,000 team members in Izmir and Istanbul, delivering next-generation digital solutions to enhance customer experience for global brands. With nearly 70,000 employees across 28+ countries, we support digital transformation across various industries including tech, gaming, media, eCommerce, fintech, banking, healthcare, and travel.

We are an equal opportunity employer committed to diversity and inclusion. Employment decisions are based on qualifications, merits, and performance, regardless of personal characteristics.