German Speaking Customer Consultant for Netflix - Athens

TN Germany; Potsdam; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

An innovative company is seeking a German Speaking Customer Support Consultant to join their team in Athens, Greece. In this role, you will assist subscribers with troubleshooting streaming issues and guide them on using services effectively. This position offers a competitive salary with 14 payments per year, a monthly performance bonus, and a relocation package. Join a dynamic, multicultural environment that values training and growth opportunities, making it an exciting chance to enhance your career while helping customers enjoy their streaming experience.

Leistungen

Competitive Salary

Monthly Performance Bonus

Relocation Package

Work from Home Policy

Training Opportunities

Qualifikationen

• Excellent German communication skills are essential for this role.
• At least 6 months of experience in customer care is required.

Aufgaben

• Communicate with subscribers through chat and phone.
• Assist with payment-related questions and resolve streaming issues.

Kenntnisse

German Communication Skills

Customer Care Experience

Understanding of Online Marketing

Jobbeschreibung

Job Description

Join Netflix as a German Speaking Customer Support Consultant in Athens, Greece. This role involves assisting subscribers via chat and phone, troubleshooting streaming issues, and providing guidance on using Netflix services.

Responsibilities

• Communicate with subscribers through chat and phone
• Assist with payment-related questions
• Resolve streaming and content issues
• Guide subscribers on navigating Netflix

Requirements

• Excellent German communication skills
• At least 6 months of customer care experience
• Understanding of online marketing products/services
• EU passport and willingness to relocate to Greece

Additional Benefits

• Competitive salary with 14 payments per year
• Monthly performance bonus up to €145 gross
• Relocation package included
• Work from home policy in Athens
• International, multicultural environment
• Training and growth opportunities