German Speaking Customer Consultant for Netflix - Athens

TN Germany; Deutschland; Hybrid; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

An innovative company is seeking passionate German-speaking Customer Support Consultants to join their dynamic team in Athens. This role offers a fantastic opportunity to engage with subscribers of a leading entertainment service, providing assistance through chat and phone. With a focus on customer satisfaction, you'll troubleshoot issues and guide users through their experience. Enjoy a competitive salary, a monthly performance bonus, and a relocation package to start your career in a vibrant, multicultural environment. Join a team that values growth and development within a multinational company!

Leistungen

Relocation package covered

Monthly performance bonus

Training and onboarding

Opportunities for growth

Qualifikationen

• 6 months of relevant customer care experience required.
• Excellent communication skills in German are a must.

Aufgaben

• Communicate with subscribers through chat & phone.
• Troubleshoot streaming and content issues for users.

Kenntnisse

Excellent communication skills in German

Customer care experience

Understanding of online marketing products/services

Jobbeschreibung

German Speaking Customer Consultant for Netflix - Athens, Germany

Client: Speakit Jobs

Location: Greece (Athens)

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 4db701d986b7

Job Views: 2

Posted: 27.04.2025

Job Description:

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do:

1. Communicate through chat & phone with subscribers
2. Answer questions about payments
3. Troubleshoot streaming and content issues
4. Assist subscribers with navigation and usage questions about Netflix

Requirements:

• Excellent communication skills in German
• Minimum 6 months of relevant customer care experience
• Understanding of online marketing products/services supported
• EU Passport
• Relocation to Greece
• Competitive salary
• 14 salaries per year
• Monthly performance bonus (up to 145€ gross)
• Relocation package covered
• Athens-based position with work-from-home policy
• International, multicultural environment
• Training and onboarding
• Opportunities for growth within a multinational company