German Speaking Customer Advisor – Hybrid (Based in Malta w/ Relocation)

AetherCore; Frankfurt; Hybrid; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An innovative company is looking for German-speaking professionals to join their dynamic team as Customer Advisors. This hybrid role offers the flexibility of working remotely three days a week while providing essential support to customers in a fast-paced environment. You will play a critical role in ensuring customer satisfaction by addressing inquiries and maintaining high service standards. With comprehensive relocation support, including flight reimbursement and accommodation assistance, this opportunity is perfect for those seeking to develop their careers in an international setting. Join a forward-thinking organization that values collaboration and excellence.

Leistungen

Competitive Salary Package

Health and Life Insurance

Relocation Support

Accommodation Assistance

Qualifikationen

• C1 level proficiency in German required.
• Strong communication skills and customer-oriented mindset.

Aufgaben

• Provide customer support in German via email and chat.
• Ensure prompt and professional responses to customer queries.

Kenntnisse

German Language Proficiency

Customer Service Skills

Attention to Detail

English Language Proficiency

Jobbeschreibung

About the Role
We are seeking German-speaking professionals with strong communication skills and a customer-oriented mindset for a hybrid Customer Advisor position in Malta. This role involves providing email and chat support to customers, helping resolve inquiries and ensuring a high-quality customer experience.

Responsibilities

• Provide customer support in German via email and chat

• Ensure prompt and professional responses to customer queries

• Maintain a high standard of customer satisfaction

• Work on-site in Malta for two days per week, with the option to work remotely for the remaining three days

Requirements

• Proficiency in German (written and spoken), C1 minimum

• Good level of English

• Strong attention to detail and a collaborative approach

• Previous experience in customer service is a plus, but not required

Benefits

• Competitive salary package

• Hybrid work setup: two days on-site in Malta, three days remote

• Relocation support including flight reimbursement and housing assistance (accommodation support provided)

• Health and life insurance coverage

Relocation Support

• Flight ticket reimbursement

• Two months of accommodation assistance provided in Malta

If you're interested in working in an international environment with a structured support system for relocation, we encourage you to apply.