German speaking Customer Account Representative

TN Germany; Neumünster; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits for German speakers looking to embrace a vibrant career in customer service on the beautiful island of Malta. This dynamic role involves assisting customers through various channels, ensuring their inquiries are handled with care and professionalism. With a competitive salary and performance-based incentives, including a KPI bonus, this position offers not just a job but a chance to grow in an international environment. Full training will be provided to set you up for success, making this an ideal opportunity for those eager to develop their skills while enjoying a relaxed island lifestyle.

Leistungen

Competitive salary

Performance-based incentives

KPI Bonus up to €2,000/year

Full training provided

Growth opportunities

Qualifikationen

• Fluent in German and English with strong communication skills.
• Prior customer service experience is preferred but not required.

Aufgaben

• Handle inbound customer inquiries via phone, email, and chat.
• Ensure a top-tier customer experience through excellent service.

Kenntnisse

German (C1/C2)

English (C1)

Problem-solving

Communication

Jobbeschreibung

Social network you want to login/join with:

col-narrow-left

Client:

Cbtalents

Location:

Job Category:

Customer Service

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

df9ad838613a

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Summer is approaching—what better way to embrace it than by living and working on a sun-kissed island?

Imagine starting your day surrounded by breathtaking coastlines, immersed in the vibrant energy of a multicultural environment. Malta offers the perfect blend of professional growth and a relaxed island lifestyle.

If you're an German speaker looking for an exciting career opportunity abroad, this is your chance!

Location: Malta
Role: Customer Service Representative for a global client
Environment: Dynamic and international

Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat.
Provide support with product information, troubleshooting, and issue resolution.
Ensure a top-tier customer experience through excellent service.
Follow up on customer requests and escalate issues when needed.

Requirements:
Language skills: German (C1/C2) & English (C1).
Soft skills: Strong problem-solving and communication abilities.
Residence: Must already reside in Malta.
Experience: Prior customer service experience is preferred but not required.

What We Offer:
Competitive salary + performance-based incentives
KPI Bonus: Up to €2,000/year, eligible after 6 months.
Contract Type: Permanent.
Working hours: Monday - Sunday, 08:00 - 19:00 (shift-based).
Full training provided to ensure your success!
Growth opportunities in an international setting.