German Speaker Customer Support Agents -

The lemon Consulting; Berlin; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading company based in Crete is looking for a full-time customer service representative to join their team. This role offers an exciting relocation package, focusing on providing top-notch technical support to customers. Ideal candidates will be fluent in German and English, have strong communication skills, and a desire to solve problems in a friendly, professional manner. With a competitive salary and additional bonuses, this opportunity is perfect for those seeking to advance their careers in customer service.

Leistungen

Fully paid relocation package

14 salaries annually (including 2 extra)

Performance bonuses

Development opportunities

Health insurance

Real estate agent assistance for apartment search

Help with Greek bank account opening and tax paperwork

Qualifikationen

• Fluent in German and English (B2).
• Basic computer handling skills.
• Excellent phone conversation and attentive listening skills.

Aufgaben

• Provide support via phone and email on various customer issues.
• Maintain customer service quality goals and productivity targets.
• Build relationships and provide accurate information.

Kenntnisse

Problem-solving

Communication

Multitasking

Interpersonal relationship building

Jobbeschreibung

Are you ready to take the leap and move to the beautiful sunny island Crete in Greece Explore the great island in your freetime and boost your CV with a job for a big company that provides customer service for big companies

Enjoy the weather amazing food beautiful beaches and a low tax rate!

• YOU NEED A EUROPEAN PASSPORT TO APPLY

The job :

You will be representing them as a company and providing professional technical support with whatever inquiries they have - everything from specific models purchases errors etc. Therefore it is important that you are a problem-solving individual with a positive attitude. You will receive the necessary training before you start handling customers but it is an advantage to have an interest in cars beforehand!

Your daily work will include tasks like these :

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate valid and complete information by using the proper procedures
• Build a meaningful relationship answering customers questions in a courteous friendly and professional manner
• Meet and exceed our customer service quality goals compliance regulations and productivity targets
• Create a great customer experience that people value and we are proud of
• Be responsible for following the direction of the management and providing feedback

Requirements

You speak German fluently and you are fluent in English (B2).

Experience in customer support is a plus but not a must.

You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

You have a desire to learn and advance and be a curious investigator and problem solver.

Strong communication skills with excellent phone conversation skills attentive listening skills. You have good interpersonal relationship building skills

We Offer :

• Fully paid relocation package
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Development opportunities within the company (supervisor quality analyst CSR2 trainer)
• Relocation package (flight airport pickup and accomodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account tax paperwork

Key Skills

Employment Type : Full Time

Experience : years

Vacancy : 1