German Speaker Customer Service Representatives -

Cherry Consulting; Berlin; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading company based in Crete is seeking a customer service representative to provide technical support for various inquiries. The role involves assisting customers with their questions and ensuring a high level of service quality. Candidates should have strong communication skills and a positive attitude. A relocation package is offered, along with opportunities for career development.

Leistungen

Fully paid relocation package

14 salaries per year

Performance bonuses

Health insurance

Real estate agent assistance

Support with Greek bank account

Qualifikationen

• Fluency in German and English (B2 level) required.
• Experience in customer support is a plus but not required.

Aufgaben

• Provide professional technical support via phone and email.
• Meet and exceed customer service quality goals.
• Build meaningful relationships with customers.

Kenntnisse

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Jobbeschreibung

Are you ready to take the leap and move to the beautiful sunny island of Crete in Greece? Explore the great island in your free time and boost your CV with a job for a big company that provides customer service for major clients.

Enjoy the weather, amazing food, beautiful beaches, and a low tax rate!

• YOU NEED A EUROPEAN PASSPORT TO APPLY

We Offer :

• Fully paid relocation package
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Development opportunities within the company (supervisor, quality analyst, CSR2 trainer)
• Relocation package (flight, airport pickup, and accommodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account and handling tax paperwork

The job :

You will represent the company and provide professional technical support for inquiries related to specific models, purchases, errors, etc. It is important that you are a problem-solving individual with a positive attitude. You will receive training before handling customer interactions, but prior interest in cars is an advantage!

Your daily work will include tasks like these :

• Provide the highest level of support to customers via phone and email on a range of issues
• Give accurate, valid, and complete information following proper procedures
• Build meaningful relationships by answering customer questions courteously, friendly, and professionally
• Meet and exceed customer service quality goals, compliance regulations, and productivity targets
• Create a great customer experience that customers value and are proud of
• Follow management directions and provide feedback

You speak German fluently and are fluent in English (B2 level).

Experience in customer support is a plus but not required.

You have basic computer handling skills, excellent multitasking abilities, and a desire to learn and grow. You are curious, investigative, and a problem solver.

Strong communication skills are essential, including excellent phone conversation skills, attentive listening, and good interpersonal relationship-building skills.

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type : Full Time

Experience : 0+ years

Vacancy : 1