German speaker (C1) customer advisor - full remote - Portugal

Velenosi&Meredith; Nürnberg; Remote; EUR 18.000 - 30.000; Vollzeit

Zusammenfassung

A leading company is urgently hiring German-speaking Customer Support Advisors for fully remote roles based in Portugal, with full relocation support included. As part of a supportive team, you will assist drivers with incoming inquiries, ensuring a calm and helpful response during emergencies. This position offers comprehensive training, benefits, and opportunities for career development, tailored for candidates who thrive in a fast-paced environment.

Leistungen

Relocation support (flight + temporary accommodation)

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualifikationen

• Native German speaker with B2 level English required.
• Calm, friendly and helpful demeanor essential.
• Customer service experience is a plus but not necessary.

Aufgaben

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls and manage emergency situations with calm responses.
• Coordinate basic support without any sales involved.

Kenntnisse

Calm under pressure

Friendly

Customer service experience

Ausbildung

Native German speaker

B2 level English

Jobbeschreibung

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.
No sales involved just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)
• Also Possible to work on normal dayshift.
• Customer service experience is a plus, but not required

Whats on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.

Apply now: [e-mail]
WhatsApp: [phone]