German speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; Nürnberg; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading consulting agency is urgently hiring German-speaking Customer Support Advisors for remote roles based in Portugal. Successful candidates will assist drivers needing roadside support, ensuring empathetic communication without sales pressure. The position comes with a relocation package, including flight support and accommodation, while offering a competitive salary and professional development opportunities.

Leistungen

Relocation support (flight + temporary accommodation)

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualifikationen

• Native German speaker with B2 level English.
• Ability to work on rotating shifts (40 hours/week, 24/7).
• No sales involved.

Aufgaben

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls calmly and coordinate basic support.
• Ensure clear communication in emergency situations.

Kenntnisse

Calm under pressure

Friendly

Helpful

Customer service experience

Jobbeschreibung

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.
No sales involved just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)
• Also Possible to work on normal dayshift.
• Customer service experience is a plus, but not required

Whats on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.

Apply now: [e-mail]
WhatsApp: [phone]