German speaker (C1) customer advisor - full remote - Portugal

Cbtalents; Nürnberg; Remote; EUR 20.000 - 28.000; Vollzeit

Zusammenfassung

A well-known international company is urgently hiring German-speaking Customer Support Advisors for fully remote roles from Portugal. Candidates will assist drivers in emergency situations with clear communication and empathy, requiring only a good command of German and English. Relocation support, including flight and accommodation, is provided alongside attractive benefits such as a meal card, transport allowance, and health insurance.

Leistungen

Meal card (7.23 / day)

Transport allowance (20 / month)

Health insurance

Paid training and career development

Relocation support (flight + temporary accommodation)

Qualifikationen

• Native German speaker with B2 level English.
• Customer service experience is a plus.

Aufgaben

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls and provide calm responses in emergency situations.
• Coordinate basic support.

Kenntnisse

Calm under pressure

Empathy

Clear communication

Jobbeschreibung

Job Opportunity : German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates : July and August

Location : Portugal (Remote with full relocation support)

Relocation Package : Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role

As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.

No sales involved just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours / week, 24 / 7; 2 days off)
• Also Possible to work on normal dayshift.
• Customer service experience is a plus, but not required

Whats on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23 / day) and transport allowance (20 / month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.