German speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; München; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading agency seeks German-speaking Customer Support Advisors for remote positions based in Portugal. The role involves assisting drivers in emergency roadside situations with a focus on empathy and clear communication. Relocation support, paid training, and various benefits enhance this job opportunity, appealing to those seeking growth in customer service careers.

Leistungen

Relocation support (flight + temporary accommodation)

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualifikationen

• Native German speaker with B2 level English.
• Able to work on rotating shifts (40 hours/week, 24/7).
• Friendly and helpful demeanor.

Aufgaben

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls and respond calmly in emergency situations.
• Coordinate basic support for customers.

Kenntnisse

Calm under pressure

Customer service experience

Empathy

Jobbeschreibung

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.
No sales involved just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)
• Also Possible to work on normal dayshift.
• Customer service experience is a plus, but not required

Whats on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.

Apply now: [e-mail]
WhatsApp: [phone]