German speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; Dresden; Remote; EUR 24.000 - 32.000; Vollzeit

Zusammenfassung

A leading consulting agency is urgently hiring German-speaking Customer Support Advisors to work remotely from Portugal, with full relocation support offered. Ideal candidates will communicate empathetically with drivers needing roadside assistance, managing calls calmly and effectively. This position includes various benefits like a meal card, transport allowance, and health insurance, alongside paid training and opportunities for career development.

Leistungen

Relocation Package (flight + accommodation support)

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualifikationen

• Native German speaker with B2 level English.
• Able to work on rotating shifts (40 hours/week, 24/7).
• Experience in customer service is a plus.

Aufgaben

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls with calm and helpful responses.
• Coordinate basic support in emergency situations.

Kenntnisse

Empathetic Communication

Calm Under Pressure

Customer Service Experience

Jobbeschreibung

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.
No sales involved just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)
• Also Possible to work on normal dayshift.
• Customer service experience is a plus, but not required

Whats on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.

Apply now: [e-mail]
WhatsApp: [phone]