German speaker (C1) customer advisor - full remote - Portugal

Cbtalents; Dresden; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading agency is urgently hiring German-speaking Customer Support Advisors for a remote role based in Portugal. The position focuses on providing inbound assistance to drivers, ensuring empathetic communication during emergencies, and is supported by relocation packages. Ideal candidates will be friendly and calm under pressure.

Leistungen

Relocation support (flight + temporary accommodation)

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualifikationen

• Native German speaker with B2 level English.
• Experience in customer service is a plus, but not required.
• Able to work on rotating shifts (40 hours/week, 24/7).

Aufgaben

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls with calm and helpful responses.

Kenntnisse

Calm under pressure

Friendly

Helpful

Customer service experience

Jobbeschreibung

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German speaker (C1) customer advisor - full remote - Portugal, Dresden

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Client:

Cbtalents

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

25c2b69e7646

Job Views:

2

Posted:

02.07.2025

Expiry Date:

16.08.2025

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Job Description:

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.
No sales involved just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)
• Also Possible to work on normal dayshift.
• Customer service experience is a plus, but not required

Whats on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.