German speaker (C1) customer advisor - full remote - Portugal

Cbtalents; Berlin; Remote; EUR 25.000 - 30.000; Vollzeit

Zusammenfassung

A well-known international company is seeking German-speaking Customer Support Advisors for remote roles based in Portugal, with full relocation support. The role involves providing empathetic inbound assistance to drivers, ensuring calm and effective communication during emergency situations. Ideal candidates are friendly, adaptable, and able to work shifts.

Leistungen

Relocation support (flight + temporary accommodation)

Meal card (€7.23/day)

Transport allowance (€20/month)

Health insurance

Paid training and career development

Qualifikationen

• Native German speaker with B2 level English.
• Customer service experience is a plus but not required.

Aufgaben

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls and coordinate basic support.

Kenntnisse

Calm under pressure

Empathetic communication

Jobbeschreibung

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role

As part of the customer support team, you will provide simple inbound assistance to drivers in need of roadside support. No sales involved, just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who We're Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours per week, 24/7; 2 days off)
• Customer service experience is a plus but not required

What We Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (€7.23/day) and transport allowance (€20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.