German & English Speaking Player Support Specialist - Sofia, Bulgaria

RxREVU, Inc.

Berlin

Vor Ort

EUR 16.000 - 19.000

Vollzeit

Vor 5 Tagen

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Relocation package

Welcome bonus

Paid onboarding/training

Flexible shifts

Email-only support

Zusammenfassung

RxREVU, Inc. in Sofia is seeking a German- and English-speaking gaming support agent to assist League of Legends and Valorant players.

You will handle customer inquiries by email, resolve account issues, and guide players through gameplay questions with empathy and clarity. The role offers a 1,585 EUR gross monthly salary, a generous relocation package, a 5-week paid onboarding, and a 24/7 rotating schedule.

Qualifikationen

Fluency in German (C1/C2) and English (B2+).
Passion for video games (especially Riot Games titles).
Strong written communication skills.

Aufgaben

Resolve player inquiries, account issues, and gameplay questions via email.
Provide clear, empathetic, and accurate solutions in German and English.
Maintain high standards of player satisfaction for top-tier gaming titles.

Kenntnisse

German fluency

English fluency

Gaming passion

Written communication

Jobbeschreibung

Level Up Your Career: Support League of Legends & Valorant Gamers in Sofia!

Are you a gaming enthusiast fluent in German and English? Turn your passion into a career! Join our high-energy team in Sofia supporting players of iconic titles like League of Legends and Valorant.

Why You'll Love This Role:

Competitive Salary: 1,585 Gross/month
Welcome Bonus: 1,500 cash welcome bonus!
Relocation Package: Full assistance if you're moving to Sofia
No Phone Calls: 100% Email-only player support
Paid Training: 5-week comprehensive onboarding provided
Flexible Shifts: 24/7 rotating schedule

Key Responsibilities:

Resolve player inquiries, account issues, and gameplay questions via email.
Provide clear, empathetic, and accurate solutions in German and English.
Maintain high standards of player satisfaction for top-tier gaming titles.

Requirements:

Fluency in German (C1/C2) and English (B2+).
Passion for video games (especially Riot Games titles).
Strong written communication skills.

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