German Customer Support Specialist | Relocation to LisbonIncluded

Cross Border Talents; Stuttgart; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global leader in customer experience management is seeking a German-speaking Customer Support Specialist to join their team in Lisbon, Portugal. The role involves assisting customers, resolving complaints, and ensuring high service standards. Candidates should be native German speakers with B2 level English and a willingness to relocate. The position offers comprehensive relocation support, competitive salary, and various benefits including health insurance.

Leistungen

Relocation support and accommodation assistance

Competitive salary with 2 extra payments per year

Performance bonus

Fixed bonus

Meal allowance

Transport bonus

Health insurance

Paid training

Qualifikationen

• Native German speaker.
• B2 level of English for internal communication.
• EU citizenship or valid work permit for Portugal.
• Willingness to relocate to Lisbon as soon as possible.

Aufgaben

• Assist German-speaking customers with inquiries and issues through various channels.
• Resolve customer complaints and provide solutions to ensure satisfaction.
• Collaborate with team members to ensure service excellence.
• Maintain accurate records of customer interactions.

Kenntnisse

Customer service

Problem-solving

Communication

Jobbeschreibung

Are you looking for a new challenge in a multicultural environment? Do you want to work for a company that values your skills and offers a clear path for career growth? Join us, a global leader in customer experience management, as a German-speaking Customer Support Specialist in Lisbon, Portugal.

As part of our team, you will help provide exceptional service to customers, ensuring their questions and concerns are addressed efficiently and professionally.

About the Role :

In this role, you will :

• Assist German-speaking customers with inquiries and issues through various communication channels
• Resolve customer complaints and provide solutions to ensure customer satisfaction
• Collaborate with team members to ensure excellent customer service standards
• Maintain accurate records of customer interactions

Requirements :

Native German speaker

B2 level of English for internal communication

EU citizenship or valid work permit for Portugal

Willingness to relocate to Lisbon as soon as possible

Benefits :

Relocation support and accommodation assistance to ease your move to Lisbon

Competitive salary with 2 extra payments per year

Performance bonus to recognize your achievements

Fixed bonus to enhance your earnings

Meal allowance and transport bonus to cover daily expenses

Health insurance to take care of your well-being

Paid training to fully prepare you for the role

Take this opportunity to advance your career and experience life in a vibrant, growing city. Apply now!