German Customer Support Specialist for Dyson

Teleperformance Greece; Berlin; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

Join a leading brand in home technology as a Customer Support Specialist. In this role, you'll assist customers with Dyson products, delivering exceptional service and technical support. This position offers competitive earnings, relocation support, and opportunities for growth in a diverse and inclusive environment.

Leistungen

Relocation support including flights and housing

Competitive monthly salary + 2 extra salaries per year

Referral Program with bonuses

Health care benefits and discounts

Full training on Dyson products

Professional growth opportunities

Free online Greek language courses

Great working environment with relaxation areas

Events and community involvement

Qualifikationen

• Experience in customer support or technical support roles appreciated.
• Ability to adapt to changes and handle customer concerns.

Aufgaben

• Handle incoming phone calls, messages, and emails from customers.
• Provide information and assistance on Dyson products.
• Troubleshoot technical issues and process warranty claims.

Kenntnisse

Excellent writing and verbal communication in German

Excellent writing and verbal communication in English

Attention to detail

Technical troubleshooting skills

Problem-solving skills

Professionalism in handling customer concerns

Jobbeschreibung

Join forces with a world-class brand and help customers experience the best in innovative home solutions!

Do you have a passion for technology and a dedication to outstanding customer service? TP in Greece partners with Dyson , a global pioneer in home technology.

As a Customer Support Specialist , you'll play a key role in assisting customers with their Dyson devices, responding to their questions, and providing guidance on product usage and technical troubleshooting.

Join our team and help customers enhance their everyday lives with Dyson's innovative solutions!

What You Will Be Doing :

• Handling incoming phone calls, messages, and emails from Dyson customers.
• Providing information and assistance on Dyson products, including vacuum cleaners, air purifiers, hair care tools, and more.
• Troubleshooting technical issues and offering solutions to customer inquiries.
• Processing warranty claims, repairs, and replacements.
• Offering product recommendations based on customer needs and preferences.
• Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements :

• Excellent writing and verbal communication skills in German and English .
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Experience in customer support or technical support roles will be appreciated.

What We Offer :

• Relocation support : Flights, accommodation & housing assistance-all at no cost to you
• Competitive monthly salary + 2 extra salaries per year.
• Referral Program : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts .
• Full training by certified instructors on Dyson products and customer service techniques.
• Professional growth and development opportunities.
• Special events, community involvement, and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises, providing a great working environment with relaxing break areas.
• Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.

Moreover, this is a fantastic opportunity to advance your career and work for a multinational company, gaining valuable experience and skills while representing one of the most innovative brands worldwide. Additionally, you will be part of a company that offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more!

Would you like to see more German speaking jobs options?

Do you need even more available jobs ?