German Customer Support (Email & Chat) Relocation to Malta

Cbtalents; Nordrhein-Westfalen; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading company in customer support is hiring Full-Time German-Speaking Customer Support & Content Moderators to work in sunny Malta. The role primarily involves responding to customer inquiries and moderating content while offering training and support. Applicants should have strong attention to detail and a willingness to learn, with no experience required.

Leistungen

Health insurance after 6 months

Relocation support including airport pickup and hotel stay

Fun team activities and a supportive work environment

Qualifikationen

• C2 German & English level B1 or higher.
• No experience needed.
• Willingness to learn.

Aufgaben

• Respond to customer inquiries via email and chat.
• Review marketplace/app content for compliance.
• Enforce policies by reviewing images, accounts, and text.

Kenntnisse

Attention to detail

Quick decision-making

Tools

Microsoft Office

Jobbeschreibung

Were hiring Full-Time German-Speaking Customer Support & Content Moderators in sunny Malta!

Role Overview

• Customer Support (70%) : Respond to customer inquiries via email and chat (no calls).
• Content Moderation (30%) : Review marketplace / app content, ensuring compliance with company policies and laws.

Responsibilities

• Enforce policies by reviewing images, accounts, and text.
• Provide accurate information and meet support targets.
• Report violations, fraud, and user trends.
• Suggest workflow improvements.
• Participate in training and support different workflows as needed.

Requirements

• C2 German & English level B1 or higher.
• Basic Microsoft Office skills.
• No experience needed just attention to detail, quick decision-making, and a willingness to learn!
• Shifts : Rotational (07 : 00-15 : 30 & 15 : 30-00 : 00) | 5 days / week
• Contract : Indefinite
• Health insurance (after 6 months)
• Relocation support : Airport pickup, hotel stay (5-21 days), flight reimbursement (up to200€ after 6 months)
• A great workplace : Besedo Malta , a supportive work environment, fun team activities, and the vibrant island life of Malta.

German Customer Chat • North Rhine-Westphalia, Germany