German Customer Service Representative - Relocate Abroad

Cbtalents; Dortmund; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A customer service company is hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad. The ideal candidate will excel in communication and problem-solving to ensure customer satisfaction. Responsibilities include providing support via phone, email, and chat. Benefits include competitive salary, relocation package, and opportunities for professional development.

Leistungen

Competitive monthly salary

2 extra months of salary per year

Relocation package

Health coverage

Comprehensive training

Opportunities for professional development

Free online language courses

Qualifikationen

• Fluency in German and English is required.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy and comfortable with CRM systems.

Aufgaben

• Provide high-quality customer service to German-speaking clients.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate internal departments.

Kenntnisse

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Jobbeschreibung

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece, Portugal or Malta. Work Model: On-site. Required Languages: German, English.

About the Role: We are hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad. We are looking for individuals who excel in communication and problem-solving with a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to German-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in German and English.
• Customer-focused with a positive, empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary
• 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1