German customer service positions

Velenosi & Meredith Consulting; Berlin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading consulting firm in Berlin is seeking customer service representatives fluent in German to assist customers via phone, email, and chat. Candidates should possess strong communication skills and problem-solving abilities. This full-time position offers a competitive salary, flexible working hours, and opportunities for professional development.

Leistungen

Competitive salary

Flexible working hours

Professional development opportunities

Qualifikationen

• Native or fluent German speaker with strong written and verbal communication skills.
• Previous customer service experience preferred.
• Ability to work under pressure.

Aufgaben

• Assist customers via phone, email, and chat in German.
• Ensure customer satisfaction by providing timely and professional support.
• Collaborate with other departments to resolve complex issues.

Kenntnisse

German language proficiency

Problem-solving skills

Communication skills

CRM system familiarity

Jobbeschreibung

About the job German customer service positions

We are looking for German speakers to work as customer service representatives in Lisbon.

Responsibilities

• Assist customers via phone, email, and chat in German.
• Ensure customer satisfaction by providing timely and professional support.
• Maintain accurate records of customer interactions.
• Collaborate with other departments to resolve complex issues.
• Stay informed about product updates and company policies.

Requirements

• Native or fluent German speaker with strong written and verbal communication skills.
• Proficiency in English is a plus.
• Previous customer service experience preferred.
• Strong problem-solving skills and ability to work under pressure.
• Familiarity with CRM systems and basic computer skills.
• Full-time position with flexible working hours.
• Competitive salary and benefits.
• Opportunities for professional development and career advancement.

Send us your resume if you are interested to [e-mail]