German Content Review Specialist & Customer Support | Based in Portugal

Cross Border Talents; Köln; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading global customer experience company is seeking motivated professionals for Customer Support and Content Moderation roles in Porto or Lisbon. Ideal candidates will be fluent in German and possess strong communication skills. Availability for rotating shifts is needed, with relocation support available for eligible candidates.

Leistungen

Relocation Support

Qualifikationen

• Fluency in German (C1) and English (B2) required.
• Strong communication and interpersonal skills.
• EU citizenship or valid residence/work permit in Portugal.

Aufgaben

• Respond to inquiries via phone, email, or chat.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.

Kenntnisse

Communication

Interpersonal Skills

Jobbeschreibung

URGENT HIRING WELCOME BONUS : 3,000 euros(for German market, available until July 31st)

Location : Porto or Lisbon, Portugal ( on-site or remote based in Portugal )

Language Requirements : German (C1+) + English (B2+)

Relocation Support : Available for eligible candidates

About the Role

Are you fluent in German and ready to join a leading global customer experience team in Porto? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

Customer Support :

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation :

Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

German fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence / work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a German speaker looking to advance your career in Portugal , join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!