Teleperformance Spain, with more than 4,700 employees across 10 sites (certified with Great Place to Work and Top Employer), is looking for highly-skilled professionals.
Purpose of the role :
As a Business Developer Representative, you will identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.
You will help businesses work better together, move fast, and innovate. As part of the Business Development team, you will be the first point of contact for hundreds of businesses, engaging them proactively to build enthusiasm, identify and qualify their needs, and propose suitable solutions, guiding them along the sales process.
You will work towards individual targets and be part of a larger sales team aiming to grow our customer base across EMEA. The role is phone-based, primarily involving outbound calls to interact with customers.
Responsibilities
- Achieve quarterly Sales Qualified Opportunity (SQO) quotas and meet daily and weekly activity targets.
- Manage a portfolio of accounts to identify high-potential prospects.
- Educate customers on our offerings.
- Execute outbound calls and emails, including cold calling, to decision makers, building rapport and assessing needs.
- Understand prospects’ pain points, gather technical requirements, relate business needs to cloud solutions, and build value for the sales process.
- Maintain prospect and customer data in Salesforce.com, managing leads, contacts, accounts, opportunities, and activities.
- Work towards team and individual KPIs such as productivity, conversion rates, opportunities, and pipeline growth.
- Diligently document interactions and deal details in Salesforce to ensure clarity for all stakeholders.
Requirements
- BA / BS degree or equivalent experience.
- Native level of German and fluency in English (spoken and written).
- Experience in outbound B2B sales or business development, preferably in IT.
- Understanding of cloud computing, especially Google Cloud Platform solutions.
- Ability to connect business needs with appropriate solutions; strong business acumen.
- Interpersonal skills, integrity, professionalism.
- Comfort working against quotas in a phone-based environment.
- Basic IT skills for efficient computer use.
Desirable
- 1 year experience in IT outbound sales prospecting.
- Experience with cold calling and managing large portfolios.
- Familiarity with Salesforce or similar CRM platforms.
- Ability to identify key decision makers.
- Goal-oriented, proactive, confident, competitive, and tenacious.
- Knowledge of local market and business environment.
Benefits
- Full-time position (39h/week, Monday to Friday).
- Hybrid work model based in Barcelona.
- Salary: €25,440 gross/year + up to €6,360 bonus.
- Referral program with fees up to €2,000.
- Permanent contract.
- Relocation package including flight, taxi, and accommodation.
- Private health insurance support.
- Personal and professional development coaching.
- Clear career progression paths.
- Contests and social events.
- Excellent work environment and colleagues.