General Manager

TN Germany; Berlin; Vor Ort; EUR 40.000 - 65.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits at a pioneering venue in Berlin, where you'll lead a passionate team dedicated to delivering exceptional customer experiences centered around the finest German cheeses. As the General Manager, you'll be at the forefront of operations, ensuring that every guest enjoys a memorable visit while fostering a collaborative and energetic atmosphere among your staff. If you thrive in a dynamic setting, possess strong leadership skills, and are passionate about hospitality and cheese, this role is perfect for you. Join a creative and determined team that values quality and customer satisfaction above all else.

Qualifikationen

• 2+ years of GM experience in a fast-paced environment.
• Ability to lead and motivate a diverse team effectively.

Aufgaben

• Oversee all FOH operations and management duties.
• Ensure exceptional guest experiences and maintain service standards.

Kenntnisse

Team Leadership

Organizational Skills

Customer Service

Wine & Food Knowledge

P&L Statement Understanding

Jobbeschreibung

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The Cheese Bar are looking for an experienced General Manager to lead our Front of House team at Pick & Cheese in Berlin.

We’re dedicated to celebrating the best in German Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce.

Pick & Cheese is coming to Germany and is the world’s first cheese conveyor belt featuring a rotating array of 25 different British now German cheeses, individually paired with a unique condiment and small producer wines. Think Yo-Sushi but for cheese! We're busy year-round so you’ll need energy and a positive attitude.

We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, have a natural ability to lead and motivate a team, and love cheese as much as we do, we want to hear from you!

Tasks

We’re looking for someone with previous GM experience, who’s highly organised and commercially minded but who also knows how to manage people to get the best out of their team. You’ll be responsible for ensuring the experience of our guests is second to none, monitoring and maintaining Drink GP and Staff Cost thresholds, and ensuring a positive working relationship across the entire restaurant team.

• Responsible for all FOH operations and management duties at Pick & Cheese
• Deliver the company steps of service to the highest standard, ensuring accurate delivery of the Company steps of service, creating positive experiences for our guests and colleagues
• Lead the FOH team, hiring, motivating and managing staff of all levels and working with company HR to ensure full training on products, hygiene and H&S standards
• Maintain positive relationships and workflow within FOH team and between FOH & BOH, working closely with the Head Chef
• Attend regular financial and management meetings with the Head of Operations and the company Founder, Mathew to discuss and oversee the wellbeing and growth of the site - Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible.
• Promote a positive perception of the company at all times, both internally and externally.

Requirements

• 2 years+ GM experience
• Solid wine & food knowledge (German cheese knowledge a bonus but not essential)
• Highly organised, proactive and uses initiative
• Experienced and skilled at managing, builiding and motivating a team
• Ability to read and understand a P&L statement
• Thrives in a busy, fast-paced working environment