General Administrative Assistant

About TELUS Digital

TELUS Digital focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With over 50,000 team members and supporting 50+ languages in thirty-two (32) Countries across North and Central America, Europe and Asia, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services, fintech, gaming, travel & hospitality and healthcare industries.

Learn more at: telusdigital.com.

Position Overview

TELUS Digital is seeking a talented, innovative, hands-on, enthusiastic General Administrative Assistant that provides essential support in a wide range of administrative tasks to ensure an office operates efficiently. You will handle tasks like managing calendars, preparing documents and coordinating meetings. Essentially, you will act as a bridge between staff, clients, and senior management, facilitating smooth communication and workflow.

The successful candidate will report into the Director of Commercial Enablement based in Germany.

If you thrive in a challenging and fast-paced environment, this is the place for you. The person in this role must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional interpersonal skills and the ability to successfully function in an innovative environment.The Administrative Assistant will be proficient in working independently on projects, from conception to completion

Responsibilities:

• Travel Management: Creating requests for approval, support team with travel arrangements for both internal and external stakeholders.
• Scheduling and Coordination: Managing calendars, scheduling meetings, and coordinating events.
• Document Management: Preparing reports, drafting memos, organizing files, and maintaining records.
• Office Management: Ordering supplies, managing office equipment, and ensuring a clean and organized workspace.
• Support to Staff: Assisting other employees with various tasks, providing information, and answering questions.
• Data Entry and Management: Entering data into computer systems, maintaining databases, and ensuring accuracy.
• Basic Accounting: Assisting with tasks like expense reporting, invoicing, and reconciliation.
• Project Management: Tracking deadlines, facilitating communication, and providing support for various projects.

Requirements:

• Third level qualification in HR/Commerce or relevant experience an advantage
• Minimum 3 years’ experience in an administrative role namely; Admin Assistant , Executive Assistant, Personal Assistant, HR Generalist or Office Manager role
• Experience having supported people in multiple countries is preferred
• Travel Management experience is a must
• Experience in working with confidential information
• Experience with rapid and complex changing work environment
• For us, the culture fit is non-negotiable - you will have high energy and flexibility, fantastic communication skills and huge amounts of drive
• Comfortable with a high volume workload
• Ability to develop strong working relations is an essential part of the role
• A hands-on approach as well as the ability to successfully monitor the pulse of the employee and corporate group to ensure a high level of employee engagement
• Fluency in both written and spoken German & English
• Proficient in excel and word as well as Google Workspace applications ideally
• Strong Analytical Skills an advantage

Competencies:

• Excellent communication and interpersonal Skills
• Ability to work under pressure
• Strong organisational skills
• Ability to work on own initiative is essential
• Will be an enthusiastic team player with a strong drive to create a positive work environment

TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values:

• We embrace change and initiate opportunity
• We have a passion for growth
• We believe in spirited teamwork
• We have the courage to innovate

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.