Gear Associate (m / w / d)

Wolt; Köln; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dynamic Gear Associate to join their growing team in Cologne. This role is pivotal in onboarding and supporting Courier Partners, ensuring they have everything needed for seamless service delivery. The ideal candidate will thrive in a fast-paced environment, showcasing strong communication and organizational skills. With a vibrant office atmosphere and numerous career opportunities, this position offers a chance to make a real impact while enjoying a supportive team culture. If you're adaptable, self-motivated, and passionate about service, this is the perfect opportunity for you!

Leistungen

Discount on Wolt orders

Subsidy Urban Sports Membership

30 days of paid vacation

Cool office in the heart of the city

Various soft drinks, coffee, and fruits

Weekly (virtual) all-hands meetings

Regular team events

Flat hierarchies

Qualifikationen

• Excellent communication and interpersonal skills required.
• Fluency in German and English is a must.

Aufgaben

• Onboarding new Courier Partners and managing their needs.
• Weekly scheduling and inventory management.

Kenntnisse

Communication Skills

Interpersonal Skills

Adaptability

Self-Motivation

Analytical Skills

Ausbildung

Fluency in German

Fluency in English

Tools

Google Sheets

Microsoft Excel

Jobbeschreibung

Are you an organizational talent with excellent communication skills? Do you love working in a highly dynamic work environment? If this sounds like you, we'd love to chat!

Role background

Wolt is a Finnish technology company and is best known for our food delivery platform. We launched our services in Berlin in August and have since been painting the city blue. We are growing rapidly and are now looking for a Gear Associate (m/w/d) to join our team in Cologne.

As our Gear Associate (m/w/d), you will be responsible for the onboarding of our new Courier Partners. You will ensure that our Courier Partners are well taken care of and that they have everything they need in order to provide the best quality of service throughout all stages of delivery - from our restaurants to the customers. In this role, no day is the same and there's always something to do. As such, you need to be adaptable, self-motivated, and driven to succeed. You must also have excellent interpersonal and community-building skills - we think service first at all times!

What you'll be doing

1. Taking care of all off-boardings
2. Weekly scheduling of existing & new couriers
3. Managing inventory (e.g. physically lifting courier gear to and from our storage and tracking supply via Excel)
4. Calling existing and potentially new couriers

What we offer

1. Cool office in the heart of the city
2. A fast-growing tech company with many career opportunities
3. Flat hierarchies in a family start-up atmosphere
4. Discount on Wolt orders
5. Subsidy Urban Sports Membership!
6. Various soft drinks, coffee, and fruits in the office
7. Weekly (virtual) all-hands meetings and regular team events
8. 30 days of paid vacation

Our humble expectations

1. Excellent communicator as you will have daily contact with our Courier Partners
2. Fluency in both German and English is a must
3. Ability to use analytical tools, such as Google Sheets or Microsoft Excel (basic skills sufficient)
4. Ability to lead by example and show the direction, as well as the genuine will to support your team members and your Courier Partners on their way
5. Thorough and organized - you accomplish tasks with all ends tied and have great attention to detail
6. You can manage freedom under responsibility and are able to manage your own tasks and schedule