FY25 Graduate Customer Quality Engineer

Analog Devices International Unlimited Company; München; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Graduate Customer Quality Engineer to join their dynamic team in Munich. In this role, you will be the vital link between customers and the company, focusing on quality assurance and customer satisfaction. You will engage in technical discussions, support failure analysis, and work on change management initiatives, all while fostering a culture of continuous improvement. This is a fantastic opportunity for recent graduates looking to make an impact in a leading technology firm that values innovation and teamwork. If you're ready to take your first step into the professional world and contribute to meaningful projects, this position is for you.

Qualifikationen

• 1 year experience in Quality or (Field) Applications.
• Fluent in Italian/German (B2) and English; other languages are a plus.

Aufgaben

• Engage in technical discussions with customers on semiconductor applications.
• Advocate for continuous improvement and a Zero-Defect approach.

Kenntnisse

Customer Interaction

Failure Analysis

Change Management

Teamwork

Mindful Communication

Microsoft Office

Driving License

Ausbildung

BS or MS in Electrical Engineering

Tools

Web-based Applications

Jobbeschreibung

FY25 Graduate Customer Quality Engineer

Apply locations Germany, Munich, Otl-Aicher-Strasse time type Full time posted on Posted 22 Days Ago job requisition id R244774

Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare.

Become an integral member of the Analog Devices Customer Quality Organization in EMEA to be the Quality Interface between our rapidly growing Customer base in EMEA and Analog Devices.

Your main tasks will be:

Customer Interaction

1. Technical discussion with customers on semiconductors and their applications (Fab processes, Assembly, Packages, Specification)
2. Support on joint qualification questions (incl. APQP, PPAP, PPA) for Customers and Sales Team
3. Negotiate Customer Agreements
4. Provide support and accompany Customer audit requests
5. Regular customer visits
6. Advocate for continuous improvement and Zero-Defect approach of related manufacturing and business processes

Failure Analysis

1. Customer Interface for Failure Analysis requests
2. Evaluate Customer return failure descriptions
3. Organize failure analysis initiations
4. Failure Analysis results discussion with Customers
5. Communication with product / failure analysis sites

Change Management

1. Work with the Customer on PCN, PDN and get approval on changes

Internal Activities

1. Keep track of case responses in order to meet Customers expected cycle times
2. Maintain Customer related quality statistics and score cards
3. Identify quality improvement opportunities for the Customer
4. Maintain return databases
5. Interfaces closely with Sales Teams and Business Units

Our expectations on you as our candidate are:

1. BS or MS degree in Electrical Engineering / Microelectronics, 1 year experience in Quality or (Field) Applications
2. Languages:
   • Italian / German (B2) based on location and English as company-wide language
   • other European language helpful
3. Driving license
4. Willingness to travel on business
5. Teamwork mindset
6. Mindful communications
7. General Microsoft Office and web based applications

#LI-CO1

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Graduate Job

Required Travel: Yes, 10% of the time