Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen

TELUS International; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

Join TELUS International as a Digital Trust and Safety Analyst in Essen, Düsseldorf. This role involves providing online support and ensuring quality standards within a dynamic multicultural team. Applicants must be fluent in Arabic and have a strong work ethic. Enjoy flexible scheduling and various office perks, all while contributing to our commitment to excellent customer service.

Leistungen

Attractive salary

Fully paid training period

Relocation support within Germany

Dynamic multicultural team

Opportunities for advancement

Modern office in city center

Fun workplace activities

Leisure areas with yoga and meditation

Regular fruit deliveries

Employee referral bonus programs

Qualifikationen

• Fluent in Arabic (written and spoken) and at least B2 level in English.
• Valid work permit for Germany or EU citizenship.
• Availability for full-time training for 4 weeks.

Aufgaben

• Providing back-office support and online assistance for specific cases.
• Ensuring quality standards.

Kenntnisse

Reliability

Efficiency

Goal-oriented mindset

Jobbeschreibung

Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen, Düsseldorf

Client: TELUS International

Location: Essen, Düsseldorf, Germany

Job Category: Support Positions

Work Style: On Site

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment within a dynamically growing company? Join our team and help us ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: €15.38 per hour and fully paid training period
• Relocation support within Germany (if expressly agreed upon during hiring)
• Work in a dynamic, multicultural team with flat hierarchies and a first-name workplace culture
• Opportunities for advancement in our international company
• Modern office located in the city center of Essen
• Positive international work environment
• Fun activities including PlayStation, table tennis, and more
• Leisure areas with yoga, guided meditation, and other activities
• Office benefits such as regular fruit deliveries and free drinks
• Employee referral bonus programs
• Diverse responsibilities and schedule flexibility

Overview of tasks:

• Back-office support
• Providing online support for specific cases
• Ensuring quality standards

We are looking for:

• Fluent in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity with back-office services
• Reliable and efficient work ethic
• Goal-oriented mindset

Join our team and apply now! Our recruiting team is ready to answer your questions. We offer virtual interviews for all applicants to facilitate the process.

About us:

Founded in 1998, TELUS International is passionate about excellent customer service. In 2020, we became part of TELUS Digital, employing over 70,000 team members across more than 50 languages, serving renowned international partners.

EEO Statement:

At TELUS Digital, we are committed to diversity and inclusion. Employment decisions are based on qualifications, merits, and performance, without discrimination related to any characteristic.