Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen

TELUS International; Duisburg; Vor Ort; Vollzeit

Zusammenfassung

TELUS International is seeking a full-time Digital Trust and Safety Analyst fluent in Arabic and English. The role involves providing essential back-office support and maintaining high-quality service standards. Benefits include competitive pay, relocation support, and a vibrant work culture centered on diversity and wellness.

Leistungen

Attractive salary of 15.38 Euro per hour

Fully paid training period

Relocation support within Germany

Dynamic multicultural team environment

Office benefits including fruit deliveries and free drinks

Fun activities like PlayStation and table tennis

Leisure areas, yoga, and guided meditation

Employee referral bonus programs

Flexible scheduling

Qualifikationen

• Fluent in Arabic (written and spoken) and at least B2 level in English.
• Valid work permit for Germany or EU citizenship.
• Willingness for up to 4 weeks of full-time training.

Aufgaben

• Provide online support for specific cases, ensuring quality standards.
• Maintain high-quality service standards in a support capacity.

Kenntnisse

Fluency in Arabic

B2 level in English

Goal-oriented work approach

Reliability

Jobbeschreibung

Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen, Duisburg

Client:

TELUS International

Location:

Duisburg, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5002b80cb435

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Support Positions - Back-office support only. Provide online support for specific cases, ensuring quality standards are met. The role involves achieving and maintaining high-quality service standards in a support capacity.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Relocation support within Germany for full-time employees (subject to written agreement)
• Dynamic, multicultural team environment with flat hierarchies and a first-name workplace culture
• International growth opportunities
• Great office location in the city center of Essen
• Positive international working environment
• Fun activities like PlayStation, table tennis, and more
• Leisure areas, yoga, guided meditation sessions
• Office benefits: fruit deliveries, free drinks
• Employee referral bonus programs
• Diverse responsibilities
• Schedule flexibility

Requirements:

• Fluent in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity with back-office services
• Reliable, efficient, goal-oriented work approach

Join us:

Apply now! Our recruiting team is available for questions. We offer virtual interviews to all applicants.

About us: Since 1998, TELUS International has been passionate about excellent customer service. Now part of TELUS Digital, with over 70,000 team members in more than 50 languages, serving international partners.

EEO Statement:

At TELUS Digital, we promote diversity and inclusion. Employment decisions are based on qualifications, merits, and performance, without regard to characteristics related to diversity.