Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen

TN Germany; Duisburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits as a Digital Trust and Safety Analyst in a vibrant, multicultural team in Duisburg. This role offers a dynamic environment where you will provide essential back-office support and online assistance while ensuring quality standards are met. With attractive benefits, including relocation support and career advancement opportunities, this position is perfect for those looking to develop their skills in a supportive and modern office setting. Join a forward-thinking company that values diversity and offers a positive working atmosphere.

Leistungen

Fully paid training period

Relocation support

Regular fruit deliveries

Free drinks

Employee referral bonus programs

Leisure areas with yoga and meditation

Fun activities including PlayStation and table tennis

Qualifikationen

• Fluent in Arabic and at least B2 level in English required.
• Reliable, efficient, and goal-oriented work approach essential.

Aufgaben

• Provide back-office support and online assistance for specific cases.
• Ensure quality standards are achieved and maintained.

Kenntnisse

Fluent in Arabic

B2 level in English

Back-office services affinity

Jobbeschreibung

Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen, Duisburg

Client: TELUS International

Location: Duisburg, Germany

Job Category: Other

EU work permit required: Yes

Job Reference:

5002b80cb435

Job Views:

1

Posted:

01.05.2025

Expiry Date:

15.06.2025

Job Description:

We are seeking a Digital Trust and Safety Analyst to join our team in Duisburg. The role involves providing back-office support, online support for specific cases, and ensuring quality standards are met. The position offers an exciting opportunity to develop your career within a dynamic and multicultural environment.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Relocation support within Germany (subject to written agreement during hiring)
• Work in a vibrant, multicultural team with flat hierarchies and a first-name workplace culture
• Career advancement opportunities in our expanding international company
• Modern office located in the city center of Essen
• International, positive working environment
• Fun activities including PlayStation, table tennis, and more
• Leisure areas with yoga, guided meditation, and other activities
• Office benefits such as regular fruit deliveries and free drinks
• Employee referral bonus programs
• Diverse responsibilities and schedule flexibility

Overview of tasks:

1. Back-office support
2. Provide online support for specific cases
3. Achieve and maintain quality standards

Requirements:

• Fluent in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity for back-office services
• Reliable, efficient, and goal-oriented work approach

Join our team and apply now! Our recruiting team is available to answer your questions. We offer virtual interviews to all applicants.

About us:

Founded in 1998, TELUS International is committed to excellent customer service. Now part of TELUS Digital since 2020, we employ over 70,000 team members providing multilingual customer service for global partners.

EEO Statement:

We are an equal opportunity employer dedicated to creating a diverse and inclusive workplace. Hiring decisions are based on qualifications, merits, and performance, regardless of characteristics related to diversity.