Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen

TELUS International; Dortmund; Vor Ort; Vollzeit

Zusammenfassung

TELUS International is seeking a full-time Digital Trust and Safety Analyst fluent in Arabic for their Dortmund location. The role involves back-office support and maintaining service standards in a dynamic environment, with opportunities for advancement. Attractive salary and relocation support offered.

Leistungen

Attractive salary

Fully paid training period

Relocation support

Dynamic multicultural team

Schedule flexibility

Office benefits (fruit deliveries, free drinks)

Qualifikationen

• Fluent in Arabic (written and spoken).
• At least B2 level in English.
• Availability for up to 4 weeks of training.

Aufgaben

• Providing back-office support.
• Achieving and maintaining quality standards.
• Providing online support for specific cases.

Kenntnisse

Fluent in Arabic

B2 level in English

Reliability

Efficiency

Goal-oriented

Jobbeschreibung

Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen, Dortmund

Client: TELUS International

Location: Dortmund, Germany

Job Category: Other

EU work permit required: Yes

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company? Join our team and help us ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Relocation support within Germany for full-time employees (if expressly agreed upon in writing during the hiring process)
• Work in a dynamic, multicultural team with flat hierarchies and a first-name workplace culture
• Opportunities for advancement in our internationally growing company
• Great office located in the city center of Essen
• Positive international working environment
• Fun activities such as PlayStation, table tennis, and more
• Leisure areas and activities like yoga or guided meditation
• Office benefits including regular fruit deliveries and free drinks
• Employee referral bonus programs
• Diverse responsibilities
• Schedule flexibility

Overview of tasks:

• Back-office support
• Providing online support for specific cases
• Achieving and maintaining quality standards

Requirements:

• Fluent in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity with back-office services
• Reliable and efficient work ethic
• Goal-oriented approach

Join our team and apply now! Our recruiting team is ready to answer your questions. We offer virtual interviews to all applicants.

About us:

Founded in 1998, TELUS International is passionate about excellent customer service. In 2020, we became part of TELUS Digital. Over 70,000 team members serve in more than 50 languages for international partners.

EEO Statement:

At TELUS Digital, we promote diversity and inclusion. Employment decisions are based on qualifications, merits, and performance without regard to characteristics related to diversity.