Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen

TN Germany; Dortmund; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

Join a dynamic and multicultural team as a Digital Trust and Safety Analyst! In this exciting role, you'll provide essential back-office support and ensure high-quality service standards. With opportunities for advancement and a vibrant workplace culture, this position offers a unique chance to grow your career in a supportive environment. Enjoy attractive salary benefits, flexible schedules, and fun activities that foster teamwork and creativity. If you're fluent in Arabic and have a goal-oriented mindset, we invite you to apply and make a difference with us!

Leistungen

Relocation support

Flexible schedule

Employee referral bonus

Free drinks

Regular fruit deliveries

Leisure activities like yoga

Fun activities including PlayStation

Dynamic multicultural team

Opportunities for advancement

Positive working environment

Qualifikationen

• Fluency in Arabic and at least B2 level in English required.
• Availability for up to 4 weeks of full-time training.

Aufgaben

• Provide back-office support and online assistance for specific cases.
• Achieve and maintain quality standards in service.

Kenntnisse

Fluency in Arabic

B2 level in English

Affinity with back-office services

Reliable work ethic

Goal-oriented approach

Jobbeschreibung

Full-time Digital Trust and Safety Analyst with Arabic (m/f/d) | Relocation to Essen, Dortmund

Client: TELUS International

Location: Dortmund, Germany

Job Category: Other

EU work permit required: Yes

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment within a dynamically growing company? Join our team to help ensure excellent service standards and make a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Relocation support within Germany for full-time employees (subject to written agreement during hiring)
• Work in a dynamic, multicultural team with flat hierarchies and a first-name workplace culture
• Opportunities for advancement in our international company
• Great office location in the city center of Essen
• Positive international working environment
• Fun activities including PlayStation, table tennis, and more
• Leisure areas and activities like yoga or guided meditation
• Office benefits such as regular fruit deliveries and free drinks
• Employee referral bonus programs
• Diverse responsibilities
• Schedule flexibility

Overview of tasks:

• Back-office support
• Providing online support for specific cases
• Achieving and maintaining quality standards

We are looking for:

• Fluency in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity with back-office services
• Reliable and efficient work ethic
• Goal-oriented approach

Join our team and apply now! Our recruiting team is happy to answer your questions. We offer virtual interviews to all applicants as part of our digitized recruitment process.

About us:

Founded in 1998, TELUS International is passionate about excellent customer service. In 2020, we became part of TELUS Digital. Over 70,000 team members provide customer service in more than 50 languages for international partners.

EEO Statement:

At TELUS Digital, we promote diversity and inclusion. Employment decisions are based on qualifications, merits, and performance, regardless of characteristics related to diversity.