Full-time Digital Trust and Safety Analyst (m/f/d)

TELUS International; Düsseldorf; Vor Ort; Vollzeit

Zusammenfassung

TELUS International is seeking a Digital Trust and Safety Analyst for their Düsseldorf office. The role involves back-office support, ensuring quality standards, and providing case support in a multicultural team environment. Candidates should be fluent in Arabic and possess a valid work permit for Germany.

Leistungen

Fully paid training period

Relocation support within Germany

Dynamic and multicultural team

Flexible schedule

Fun Floor amenities

Regular fruit deliveries

Free drinks and employee referral bonuses

Qualifikationen

• Candidate must have a valid work permit for Germany or EU citizenship.
• Interest in full-time work with the ability to complete up to 4 weeks of training.

Aufgaben

• Provide back-office support and handle general administrative tasks.
• Ensure quality standards in online support for specific cases.

Kenntnisse

Fluency in Arabic

B2 level in English

Affinity with back office services

Reliable and efficient working style

Goal-oriented approach

Jobbeschreibung

Full-time Digital Trust and Safety Analyst (m/f/d), Düsseldorf

Düsseldorf, Germany

Allgemeine Angaben

Standort: DE - Essen2 - ESD

Land: Deutschland

Job Kategorien: Support Positions

Work Style: On Site

Jobbeschreibung

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Relocation support within Germany for full-time employees (only if expressly agreed upon in writing during the hiring process)
• Work as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office located in the city center of Essen
• Positive international working environment
• Fun Floor with PlayStation, table tennis, and more
• Comfortable leisure areas and activities like yoga or guided meditation
• Benefits such as regular fruit deliveries, free drinks, and employee referral bonuses
• Diverse responsibilities and schedule flexibility

Overview of tasks:

• Back-office support only
• Handling general administrative tasks
• Providing online support for specific cases
• Ensuring quality standards

We are looking for:

• Fluent in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Interest in full-time work
• Availability to complete up to 4 weeks of full-time training
• Affinity with back office services
• Reliable and efficient working style
• Goal-oriented approach

Join our team and apply now! Our recruiting team is happy to answer your questions. We offer virtual interviews for all applicants.

About us: Since 1998, we have been passionate about excellent customer service. In 2020, we became part of TELUS Digital. Over 70,000 team members serve customers in more than 50 languages for international partners.

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