Full-time Digital Trust and Safety Analyst (m/f/d)

TN Germany; Duisburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Digital Trust and Safety Analyst to join their dynamic team in Duisburg. This full-time role offers an exciting opportunity to support online case management and back-office functions while ensuring high-quality standards. With a competitive hourly wage and comprehensive training, the position is perfect for those looking to advance their careers in a multicultural environment. Enjoy modern office amenities and flexible scheduling as you contribute to a company committed to diversity and inclusion. Join us and be part of a vibrant team dedicated to excellence!

Leistungen

Fully paid training

Relocation support

Dynamic team environment

Opportunities for advancement

Modern office amenities

Health and wellness activities

Regular fruit deliveries

Free drinks

Employee referral bonuses

Schedule flexibility

Qualifikationen

• Fluent in Arabic and at least B2 level in English required.
• Reliable, efficient, and goal-oriented working style is essential.

Aufgaben

• Provide back-office support and online case support.
• Ensure quality standards are maintained.

Kenntnisse

Fluent in Arabic

B2 level in English

Back-office services affinity

Jobbeschreibung

Job Title: Full-time Digital Trust and Safety Analyst (m/f/d), Duisburg

Client: TELUS International

Location: Duisburg, Germany

Job Category: Other

EU work permit required: Yes

Job Reference:

1612157f3272

Job Views:

1

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Support Positions with a focus on digital trust and safety. Work on-site in Duisburg, providing back-office support, online case support, and ensuring quality standards.

What We Offer:

• Attractive salary: 15.38 Euro/hour with fully paid training
• Relocation support within Germany (if agreed upon in writing)
• Dynamic, multicultural team environment with flat hierarchies
• Opportunities for advancement within our international company
• Modern office in Essen city center
• International work environment with fun amenities such as PlayStation, table tennis, and leisure areas
• Health and wellness activities like yoga and meditation
• Office benefits including regular fruit deliveries and free drinks
• Employee referral bonuses
• Diverse responsibilities with schedule flexibility

Responsibilities:

• Back-office support
• Online support for specific cases
• Maintain quality standards

Candidate Requirements:

• Fluent in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity with back-office services
• Reliable, efficient, and goal-oriented working style

Join Us:

Apply now! Our team is ready to answer your questions. We offer virtual interviews to all applicants.

About TELUS:

Founded in 1998, TELUS International is part of TELUS Digital since 2020, providing multilingual customer service for international brands with over 70,000 employees worldwide.

Equal Opportunity Employer:

We are committed to diversity and inclusion. Employment decisions are based on qualifications, merit, and performance without discrimination.