Full-time Back Office Representative with Arabic (m/f/d)

TELUS International; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Une entreprise internationale en pleine croissance recherche un représentant de back office à temps plein, parlant couramment l'arabe et ayant un bon niveau d'anglais. Ce rôle implique la fourniture d'un support en ligne et la garantie de normes de qualité. Vous aurez l'opportunité de travailler dans un environnement dynamique aux côtés d'une équipe multiculturelle tout en bénéficiant d'un salaire attractif et d'un soutien à la relocalisation.

Leistungen

Formation entièrement rémunérée

Soutien à la relocalisation

Environnement de travail international

Installations récréatives

Option de planification flexible

Boni de parrainage d'employés

Fruits et boissons au bureau

Qualifikationen

• Expérience en services de back office souhaitée.
• Disponibilité pour 4 semaines de formation à temps plein.

Aufgaben

• Assistance uniquement en back-office.
• Fournir un soutien en ligne pour des cas spécifiques.
• Atteindre et maintenir des normes de qualité.

Kenntnisse

Fluente en arabe

Anglais (B2 minimum)

Travail fiable et efficace

Style de travail orienté vers les objectifs

Ausbildung

Permis de travail valide pour l'Allemagne ou citoyenneté de l'UE

Jobbeschreibung

Full-time Back Office Representative with Arabic (m/f/d), de

Client:

TELUS International

Location:

Germany

Job Category:

Support Positions

EU work permit required:

Yes

Job Views:

3

Posted:

21.06.2025

Expiry Date:

05.08.2025

Job Description:

We are seeking a Full-time Back Office Support Representative fluent in Arabic and English to join TELUS International. The role involves providing online support for specific cases, ensuring quality standards, and supporting our support team in a dynamic environment.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training
• Relocation support within Germany (if agreed upon in writing)
• Multicultural team environment with flat hierarchies
• Opportunities for advancement in a growing international company
• Modern office located in Essen city center
• International and positive working environment
• Recreational facilities like PlayStation, table tennis, yoga, and meditation
• Office perks: fruit, drinks, employee referral bonuses
• Flexible scheduling options

Overview of tasks:

• Back-office support only
• Provide online support for specific cases
• Achieve and maintain quality standards

Qualifications:

• Fluent in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Affinity with back office services
• Reliable, efficient, and goal-oriented working style

Join our team and apply now! Our recruitment process is digital and includes virtual interviews. We look forward to your application.

About TELUS International:

Founded in 1998, TELUS International is part of TELUS Digital since 2020, serving over 70,000 team members in more than 50 languages, delivering excellent customer service globally.

EEO Statement:

We are an equal opportunity employer committed to diversity and inclusion. Hiring decisions are based on qualifications, merits, and performance, regardless of characteristics related to diversity.