Full-time Back Office Representative with Arabic (m/f/d)

TELUS International; Dortmund; Vor Ort; EUR 1.000; Vollzeit

Zusammenfassung

TELUS International sucht einen Back Office Representative mit Arabischkenntnissen. In dieser Vollzeitstelle in Dortmund unterstützen Sie bei der Bereitstellung von Back-Office-Support und tragen zur Qualitätssicherung bei. Die Position bietet ein dynamisches, multikulturelles Teamumfeld und flexible Arbeitszeiten.

Leistungen

Attraktives Gehalt

Vollständig bezahltes Training

Umzugshilfe innerhalb Deutschlands

Dynamisches und multikulturelles Team

Flexibles Zeitmodell

Regelmäßige Obstlieferungen

Kostenlose Getränke

Mitarbeiterwerbungsboni

Qualifikationen

• Verfügbarkeit für bis zu 4 Wochen Vollzeittraining.
• Affinität zu Back-Office-Services.

Aufgaben

• Bereitstellung von Online-Support für spezifische Fälle.
• Erreichen und Sicherstellen von Qualitätsstandards.

Kenntnisse

Zuverlässigkeit

Effizienz

Zielorientierung

Ausbildung

Fließend in Arabisch und mindestens B2 in Englisch

Gültige Arbeitserlaubnis für Deutschland oder EU-Staatsbürgerschaft

Jobbeschreibung

Full-time Back Office Representative with Arabic (m/f/d), Dortmund

Client:

TELUS International

Location:

Dortmund, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

aab048c33b1b

Job Views:

2

Posted:

23.06.2025

Expiry Date:

07.08.2025

Job Description:

Support Positions - Back-office support only, providing online support for specific cases, achieving and ensuring quality standards.

Support Positions

Work Style: On Site

Responsibilities:

• Provide online support for specific cases
• Achieve and ensure quality standards

Requirements:

• Fluent in Arabic (written and spoken) and a minimum B2 of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity with back office services
• Reliable and efficient work approach
• Goal-oriented mindset

What We Offer:

• Attractive salary: 15.38 Euro/hour and fully paid training
• Relocation support within Germany (if expressly agreed upon in writing)
• Dynamic and multicultural team environment
• Office located in the city center of Essen
• International working environment with fun amenities
• Flexible schedule options
• Additional benefits like regular fruit deliveries, free drinks, and employee referral bonuses

Application Process:

Join our team by applying now! Our recruiting process is fully digitized, offering virtual interviews. Our team is ready to answer your questions.

About Us:

Founded in 1998, TELUS International is part of TELUS Digital since 2020, providing multilingual customer service for global partners.

Equal Opportunity Employer:

We are committed to diversity and inclusion. All employment decisions are based on qualifications, merits, and performance, without regard to any characteristic related to diversity.

Note: If you are not a passport holder of the country for this vacancy, a work permit may be required. Please check our Blog for more information. Do not provide bank or payment details when applying; applications should be submitted via the 'Apply now' button.