Front Office Supervisor (m/w/d)

JR Germany; Dresden; Vor Ort; EUR 28.000 - 35.000; Vollzeit

Zusammenfassung

Join a leading hotel in Dresden as a Front Office Team member where you'll engage with international guests and ensure a smooth front desk operation. We value diversity and equal opportunities, offering competitive salary, bonuses, and supportive work environment focused on personal development.

Leistungen

Competitive salary

Holiday and Christmas bonuses

Travel allowance

Subsidy for company pension scheme

Family & Friends rates at hotels

Discounts at IHG Hotels worldwide

Access to an exclusive shopping portal

Regular employee feedback

Opportunities for personal development

Qualifikationen

• Completed vocational training in hotel management or initial work experience in a similar role.
• Good language skills in German and English; additional languages are a plus.
• Proficiency with hotel-specific programs, preferably OPERA.

Aufgaben

• Coordinate and ensure smooth operations at the front desk.
• Assist guests from check-in to check-out.
• Manage the cash register during shifts.

Kenntnisse

Team-oriented

Sales-driven

Good manners

Good German language skills

Good English language skills

Ausbildung

Completed vocational training in hotel management

Tools

OPERA

Jobbeschreibung

Holiday Inn Dresden - Am Zwinger

dresden, Germany

Join Our Front Office Team!

Are you someone who can bring a smile to our guests' faces with your friendly demeanor? Are you attentive and caring towards our guests? Can you stay calm and composed even in stressful situations?

If so, you are a perfect fit for our dynamic team!

We at Holiday Inn Dresden - Am Zwinger are committed to equal opportunities and diversity.

We welcome applications from everyone—regardless of gender, nationality, ethnicity, religion, disability, age, sexual orientation, or gender identity!

Position Details:

• You are a competent contact for our demanding and international guests.
• You coordinate and ensure smooth operations at the front desk.
• You assist guests from check-in to check-out.
• You independently manage the cash register during your shift.
• You handle the phone system and guest correspondence, including complaints.
• You support the preparation and execution of the monthly financial closing.

Qualifications:

• Completed vocational training in hotel management and/or initial work experience in a similar role.
• Good German and English skills; additional languages are a plus.
• Proficiency with hotel-specific computer programs, preferably OPERA.
• Team-oriented and sales-driven work approach.
• Well-groomed appearance and good manners.

Benefits:

• Competitive salary.
• Accurate time tracking and overtime compensation.
• Holiday and Christmas bonuses.
• Travel allowance.
• Subsidy for company pension scheme and asset-building benefits.
• Family & Friends rates at all LFPI Hotels and discounts at over 6,600 IHG Hotels worldwide.
• Access to an exclusive shopping portal with attractive discounts.
• Modern hotel with flat hierarchies and innovative environment.
• Regular employee feedback and opportunities for personal development.