Front Office Manager (m/f/d)

17; Ruhpolding; Vor Ort; EUR 36.000 - 54.000; Vollzeit

Zusammenfassung

Aaja Ruhpolding is seeking a passionate Front Office Manager to join their sustainable hospitality team. This role involves managing guest interactions, team coaching, and ensuring service excellence in a fast-paced environment. Ideal candidates are organised, fluent in German and English, and have relevant experience.

Leistungen

Open-ended employment contract

Flexible working time model

Attractive travel benefits

Discounts on F&B and SPA services

Bonuses for service exchanges

Supplementary health insurance

Career opportunities in multiple countries

Qualifikationen

• Relevant professional and management experience in a similar role.
• Fluent in written and spoken German and English.
• Ability to work independently and support colleagues.

Aufgaben

• Oversee the reception desk and manage guest interactions.
• Organise the staff roster and address challenges as they arise.
• Coach, support, and develop the team.

Kenntnisse

Organisation

Troubleshooting

Customer Service

Tools

Protel

Atoss

Jobbeschreibung

Welcome to aja Ruhpolding - where hospitality meets sustainability! We are looking for committed and passionate people who share our vision of an environmentally conscious and sustainable hotel industry. Our goal at aja Ruhpolding is not only to offer our guests an unforgettable holiday, but also to actively contribute to the protection of our environment. Interested? Then apply now as a Front Office Manager (m/f/d) and become part of our mission to combine sustainability and hospitality! #worknewways

Your contribution to guest happiness

• As Manager Logis (m/f/d), you are an organisational hero and guest manager in one
• Your reception desk is the eye of the needle between guests and the back of house organisation
• Sudoku for department heads: you are a true master when it comes to organising the roster four weeks in advance
• Challenges are your greatest joy
• Your second name is Troubleshooter: you also take on MOD duties
• You make your team fit for the job and thus make our guests happy
• You are a role model, coach, and motivator - you support your team in their further development and promotion of their talents

This is what you bring on board / This is how you get to the top with us

• The host gene! You can respond to everyone individually
• Relevant professional experience and management experience in a comparable position
• You are responsible and work independently
• You support your colleagues and show full commitment
• If you know Protel and Atoss - great! If not, we will teach you everything you need to know
• Fluent written and spoken German and English
• Your attitude: Late check-out, insider tips for the family trip and a few walk-ins - you always keep the overview

Our food for you

Are you looking for more than just a job? With us, you get the security you need, the flexibility you desire and the appreciation you deserve:

• An open-ended employment contract and fair pay in line with the collective wage agreement (including Christmas and holiday bonuses)
• Depending on your qualifications, you may even be paid above the pay scale
• Flexible working time model - we adapt your working hours to your life circumstances
• Attractive travel benefits at all our resorts and hotels
• Discounts on F&B and SPA services at all our locations
• Bonuses for service exchanges and team support
• Anniversary bonuses from your first year with us
• Up to €1,000 gross as part of our referral programme
• Supplementary company health insurance and pension scheme
• Free support and coaching offers for all life situations with voiio
• Internal and external training courses at the German Hotel Academy at special rates
• Career opportunities in Germany, Austria, and Italy - we continue to grow together
• Access to corporate benefits: best discounts at over 1,500 top brands
• Staff clothing? We'll take care of it - including cleaning
• An in-house canteen
• As a member of the Diversity Charter, we are committed to an appreciative and open working environment