Front Office Manager (f/m/d) - Hamburg

MGT HAMHX; Hamburg; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

Rejoignez l'équipe dynamique du Hampton by Hilton Hamburg City Centre en tant que Front Office Manager. Vous serez responsable de la gestion quotidienne du bureau d'accueil, de la planification du personnel et de la formation des nouveaux employés. Profitez d'un environnement de travail moderne et d'opportunités de développement professionnel.

Leistungen

Opportunités de développement et de promotion

Formation en ligne structurée

Appartements pour le personnel

Bonus pour recommandation de nouveaux employés

Tarifs employés avantageux

Événements pour employés

Qualifikationen

• Formation professionnelle dans l'hôtellerie requise.
• Maîtrise des logiciels hôteliers.
• Excellente connaissance de l'allemand et de l'anglais.

Aufgaben

• Planification des tâches organisationnelles et du personnel.
• Gestion des enregistrements et des départs des clients.
• Formation et intégration des nouveaux employés.

Kenntnisse

Service à la clientèle

Communication

Indépendance

Ausbildung

Formation professionnelle dans l'hôtellerie

Tools

Logiciels hôteliers

Jobbeschreibung

Your New Workplace

At your new workplace, theHampton by Hilton Hamburg City Centre, you will benefit from its central location and its modern, urban design. The hotel is not only an attraction for business travelers and tourists, but also offers our employees an attractive working environment.

Our business hotel offers you the opportunity to join us, to learn continuously and to grow personally and professionally. Join us now, become part of our team as a Front Office Manager.

Insights

Hampton by Hilton Hamburg

Instagram

Your daily business

• Organizational and personnel duty planning
• Processing the check-in and check-out of guests
• Acceptance, sale and processing of individual reservations
• Preparation and supervision of group bookings and smaller conferences
• Managing the daily cash desk (daily accounting and control)
• Induction and training of new employees
• Regular inspection of the front office areas as well as the general guest areas

We offer

• Opportunities for development and promotion
• Structured online training courses for induction
• Regular staff appraisals with potential analysis
• Flat hierarchies
• Staff accommodation for the start
• Bonus for recommending new employees
• Bonus for standing in for colleagues at our other hotel locations
• Guaranteed compensation for your overtime
• Subsidy for the Jobticket Germany
• Employee rates from 19 euros in our own hotel portfolio and favorable employee rates with Hilton Worldwide
• Discounts for friends and family within our hotel brands and with Hilton Worldwide
• Language courses as required
• Employee events (e.g. summer party or Christmas party)
• 25 % night surcharge
• Numerous internal training opportunities (Hilton University)
• Corporate benefits and Benefits.me program

Our Expectation

• Completed vocational training in the hotel industry
• Confident handling of common hotel software
• Very good knowledge of German and English, both written and spoken
• High guest and service orientation
• Strong communication skills and independence

Contact

You may still have questions. Then contact us in the HR department at [phone] 74 or at [e-mail]. Send us your application in pdf format [e-mail] (max. 15 MB), or upload your application directly via ourapplicant portal.

Complete application documents not at hand? The resume is sufficient.

Contact Person: Konrad Breisig, Hotel Manager