Front Office Agent – STARS

Jobtailor; Berlin; Vor Ort; EUR 26.000 - 38.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a proactive Front Office Host to welcome guests, manage check-in and check-out, and process reservation requests with accuracy. You will handle cash transactions and accounts receivable control while performing front desk tasks reliably and independently.

During shifts across early, late and night hours you’ll ensure smooth operations and maintain active communication with all hotel departments to deliver a seamless guest experience.

Qualifikationen

• Experience in guest-facing roles.
• Experience with check-in/check-out processes.
• Ability to receive and process reservations.
• Ability to handle cash and AR control.
• Strong front office administration skills.
• Willingness to work early, late and night shifts.
• Excellent interdepartmental communication.

Aufgaben

• Welcome guests warmly and professionally.
• Perform check-in and check-out procedures.
• Process reservation requests promptly.
• Take responsibility for cash handling and accounts receivable control.
• Perform Front Office administrative tasks reliably and independently.
• Ensure an effective and efficient operational flow during your shift.
• Maintain active communication flow between all departments.

Kenntnisse

Guest service experience

Check-in / check-out duties

Reservation handling

Cash handling

Front Office administration

Shift coverage (early/late/night)

Interdepartmental communication

Jobbeschreibung

Responsibilities

• Welcome guests warmly
• Perform check-in and check-out
• Process reservation requests
• Take responsibility for cash handling and accounts receivable control
• Perform Front Office administrative tasks reliably and independently
• Ensure an effective and efficient operational flow during your shift
• Maintain active communication flow between all departments

Qualifications

• Previous professional experience
• Perform host duties such as check-in and check-out
• Receive and process reservation requests
• Take responsibility for cash handling and accounts receivable control
• Perform Front Office administrative tasks reliably and independently
• Ensure effective and efficient operations during early, late and night shifts
• Maintain active communication flow across all areas of the property