Front Office Agent (STARS)*

Jobtailor; Dortmund; Vor Ort; EUR 26.000 - 36.000; Vollzeit

Zusammenfassung

Jobtailor in Dortmund is seeking a warm, guest-focused Front Office professional to warmly welcome guests, manage check-ins and check-outs, and handle reservation inquiries with accuracy.

You will perform cash handling, AR control, and front desk admin tasks independently, contributing to smooth operations during early, late, and night shifts while ensuring clear communication across hotel departments.

Qualifikationen

• Professional experience in hospitality or front desk preferred.
• Guest-focused and hospitable mindset.
• Friendly and charming demeanor with guests.
• Ability to handle cash and accounts receivable control.
• Willingness to work early, late, and night shifts.
• Proactive in maintaining communication across hotel departments.

Aufgaben

• Warmly welcome guests.
• Check-in and check-out guests.
• Process reservation inquiries.
• Handle cash and accounts receivable control.
• Perform front office administrative tasks independently.
• Support smooth operations during early, late, and night shifts.
• Ensure active communication flow between all hotel departments.

Kenntnisse

Guest service

Cash handling

Accounts receivable

Front Office

Communication

Shift work

Jobbeschreibung

Responsibilities

• Warmly welcome guests
• Perform guest check-ins and check-outs
• Receive and process reservation inquiries
• Take responsibility for cash handling and accounts receivable control
• Carry out Front Office administrative tasks reliably and independently
• Contribute to an effective and efficient operation during early, late, and night shifts
• Ensure active communication flow between all departments of the hotel

Requirements

• Professional experience
• Guest-focused, hospitable mindset
• Friendly and charming manner in interactions with guests
• Sense of responsibility for cash handling and accounts receivable control
• Ability to perform Front Office administrative tasks independentlyWillingness to contribute to effective and efficient operations during early, late, and night shifts
• Proactive contribution to maintaining active communication flow between all areas of the hotel