Front Office Agent (m/f/d)

21c Museum Hotels; Berlin; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Join a vibrant team at a unique hotel in Berlin, where creativity and team spirit flourish! Enjoy a 4-day workweek while ensuring guest satisfaction at the reception. This role offers flexibility, a supportive environment, and the chance to express your personality. Experience the joy of working in a colorful setting with breathtaking views, where colleagues become friends. As a Front Office Agent, you'll play a key role in creating memorable experiences for guests, all while enjoying generous benefits and discounts. If you're passionate about hospitality and eager to make a difference, this opportunity is perfect for you!

Leistungen

4-day workweek

Free stays at 25hours hotels (up to 10 nights/year)

Generous discounts at bars and restaurants

Offers from cooperation partners

Staff parties

Qualifikationen

• Personality is valued over CV; must inspire guests and colleagues.
• Ability to communicate charm in tricky situations.

Aufgaben

• Ensure guests leave happy and satisfied at the reception.
• Stay composed during busy check-in times.
• Prepare and tidy the front office for shifts.

Kenntnisse

Fluent English

Customer Service

Communication Skills

Knowledge of the City

Ausbildung

Apprenticeship in Hotel Industry

Jobbeschreibung

Company Description

We are a young, dynamic, and open team that values our friendly, informal culture. Work colleagues become friends here, and we emphasize great teamwork, professionalism, and mutual respect.

At the 25hours Hotel Bikini Berlin, you can expect a workplace as colorful and diverse as the city itself. Our location in the vibrant urban jungle offers breathtaking views of the zoo and excellent connections to the city. Join our unique Monkey Business full of creativity, team spirit, and a relaxed working atmosphere where you can fully express your personality!

COME AS YOU ARE & SHOW HOW YOU CARE ...

... in a 4-day workweek.

Enjoy three days off each week and the flexibility to organize your free time! From check-in to "See you again," our strong team at the 25hours Hotel Bikini Berlin reception ensures guests are happy from their first moment until their last. We look forward to welcoming you as a Front Office Agent (m/f/d).

Job Description

What does your working day look like ...

• You ensure guests leave happy and satisfied at the reception
• You stay composed even when all guests arrive simultaneously for check-in
• You prepare the shift and conclude it with a tidy front office

Qualifications

Your personality counts more than your CV ...

• You have completed an apprenticeship in the hotel industry and speak fluent English
• You can inspire colleagues and guests alike
• You know the city well and have tips to share
• You communicate charmingly, even in tricky situations

Additional Information

What’s in it for you...

• Work only 4 days a week as a full-time team member without pay or holiday reduction
• Get to know our 25hours hotels and stay for free for up to 10 nights per year as an employee
• Enjoy generous discounts at our bars, restaurants, and worldwide hotel bookings as part of Ennismore
• Benefit from offers from our numerous cooperation partners
• Join our staff parties and much more ...