Freelance Training Specialist – Learning & Development, Academy (Germany)

Accor Hotels; München; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Accor Hotels is seeking a Freelance Training Specialist to deliver impactful training sessions across Germany, Austria, and Switzerland. The role focuses on enhancing soft skills among hotel staff, fostering a participatory learning environment. Ideal candidates have significant experience in hospitality and are fluent in English and German. This freelance position offers flexibility and the chance to inspire teams in a dynamic environment.

Leistungen

Flexibility and Autonomy

Unique Opportunity to Collaborate

Dynamic International Environment

Qualifikationen

• Minimum 3-4 years of experience as a Training Specialist, ideally in hospitality.
• Based in Germany.

Aufgaben

• Deliver engaging training sessions to hotel staff.
• Adapt and personalise training content for different teams.
• Facilitate interactive workshops promoting hands-on learning.

Kenntnisse

Communication

Teamwork

Customer Service Excellence

Emotional Intelligence

Stress Management

Commercial Mindset

Ausbildung

Training Specialist Experience

Fluent in English and German

French Language Skills

Jobbeschreibung

Company Description

Why work for Accor?

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

#BELIMITLESS

Job Description

Freelance Training Specialist – Learning & Development, Academy - Germany

Are you passionate about developing people and making an impact through training? We are looking forFreelance Training Specialiststo collaborate with Accor’sAcademy teamand provide engaging training sessions for our hotel and support office teams in Germany, Austria and Switzerland.

If you have experience in thehospitality industry or related fieldand enjoy delivering impactful training insoft skillssuch as emotional intelligence, stress management, and commercial mindset, we’d love to hear from you!

What will you do?

• Deliver engaging training sessionsto hotel staff, focusing on essential soft skills such as communication, teamwork, and customer service excellence.
• Adapt and personalise Accor's training contentto suit the specific needs of each team, ensuring relevance and maximum impact.
• Facilitate interactive workshopsthat promote a hands-on, participatory learning environment, encouraging employees to apply their knowledge in real-world scenarios.
• Support and mentor employees, providing practical guidance to enhance their confidence and performance in customer-facing roles.

Qualifications

Our ideal profile would be:

• Minimum 3-4 years of experienceas a Training Specialist, ideally inhospitality.
• Fluent inEnglish and German, French would be an asset,of the country you will be training in.
• Strong interpersonal and communication skills.
• Ability to engage and inspire teams through effective training methodologies.
• Based inGermany.

Additional Information

What’s in it for you?

• A unique opportunityto collaborate with a world-leading hospitality group.
• Work on afreelance basis, allowing flexibility and autonomy.
• The chance todevelop and inspirehotel teams in multiple locations.
• Be part of a dynamic, international environment withinAccor’s Academy team.

If you are a skilled trainer with a passion for hospitality and want to make an impact,apply now and join us in shaping the future of hospitality training!

• #WeAreHeartists

We are looking forward to your application, including your English CV.