Fraud Operations Specialist - SAR Filing Specialist (all genders)

JPMorgan Chase & Co.; Berlin; On-site; EUR 65,000 - 95,000; Full time

Job summary

JPMorgan Chase & Co. in Berlin is seeking a Fraud Operations Specialist - SAR Filing Specialist (all genders) to review pre-investigated activity and file SARs when required.

You will triage referrals, coordinate with authorities, and ensure high-quality investigations in a fast-growing digital banking environment. The role emphasizes risk management, cross-functional collaboration, and maintaining up-to-date knowledge of regulatory changes.

Qualifications

• Strong verbal and written communication, with the ability to influence and collaborate effectively.
• Strong analytical and research skills with close attention to detail.
• Ability to deep-dive into issues, investigate thoroughly, and drive to resolution with relevant parties.
• Strong time management and the ability to deliver under pressure and time-sensitive conditions.
• Quality-focused work ethic with a strong controls mindset.
• Flexibility to operate in a changing environment.
• Proven ability to build and maintain productive working relationships.
• Excellent German and English proficiency.

Responsibilities

• Review fraud and financial crime investigation cases end-to-end for accuracy and adherence to standards.
• File Suspicious Activity Reports (SARs) when thresholds are met.
• Coordinate communication with authorities and other banks as relevant.
• Triaging new unusual activity referrals by reviewing account and transaction data.
• Apply risk-mitigating actions and escalate where needed.
• Manage workload, deadlines, and priorities, escalating risks to management.

Skills

Communication skills

Analytical skills

Investigation skills

Time management

Regulatory compliance

Stakeholder management

German language

English language

Job description

Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?

Join our digital consumer banking offer Chase at our new JPMorganChase office in the heart of Berlin. In this exciting chapter of continued growth and expansion, we’re looking for a passionateFraud Operations Specialist - SAR Filing Specialist (all genders).

As a Fraud Operations Specialist - SAR Filing Specialist (all genders), you review pre-investigated unusual activity cases end-to-end, ensure investigation quality, and submit Suspicious Activity Reports to the relevant authorities when required. You help us manage risk by triaging new referrals, taking timely risk-mitigating actions, and coordinating communication with internal and external stakeholders. You will work in a fast-growing digital banking environment where your judgement, attention to detail, and collaboration help protect our customers and the firm.

Job Responsibilities:

• Review fraud and financial crime investigation cases end-to-end for accuracy, completeness, and adherence to standards
• File Suspicious Activity Reports (SARs) when escalation and reporting thresholds are met
• Coordinateexternal communication with authorities (e.g., Financial Intelligence Unit) and, where relevant, other banks
• Triagenew unusual activity referrals by reviewing account information, transaction data, and relevant bank records
• Applyimmediate risk-mitigating actions in line with procedures and controls, escalating as needed
• Manageworkload, deadlines, and priorities, andescalatekey risks and issues to management in a timely manner
• Maintainawareness of process, procedure, and regulatory changes, andincorporateupdates into daily work
• Shareinsights and case learnings with investigation teams, supported by root-cause and error analysis
• Identifyopportunities to improve processes and controls, andsupportimplementation of enhancements
• Providesubject matter expertise for key process and technology initiatives and support strong feedback loops with referring teams
• Buildstrong partnerships across stakeholders andstrengthencross-functional collaboration

Required qualifications, capabilities and skills:

• Strong verbal and written communication skills, with the ability to influence and collaborate effectively
• Strong analytical and research skills with close attention to detail
• Ability to deep-dive into issues, investigate thoroughly, and drive to resolution with relevant parties
• Strong time management skills and ability to deliver under pressure and time-sensitive conditions
• Quality-focused work ethic with a strong controls mindset
• Flexibility and ability to operate effectively in a changing environment
• Demonstrated ability to build and maintain productive working relationship
• Excellent German and English

Preferred qualifications, capabilities and skills:

• Extensive experience within AML/fraud investigation in financial sector of minimum 3-4 years
• Experience with SAR filing (goAML) and communication with governmental authorities such as FIU
• Previous retail banking experience

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