Food & Beverage Operations Manager

VERA Security, Inc.; Frankfurt; Vor Ort; EUR 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

Hotel and family discounts

Local and global employee perks

Zusammenfassung

Radisson Hotel Group is seeking a Food & Beverage Operations Manager to lead the F&B team and ensure the highest service standards across all outlets. You will manage budgets, drive guest satisfaction, and develop strategies aligned with the brand’s mission.

We value a hands-on leader who can mentor staff, optimize rosters, and collaborate with vendors to deliver memorable guest experiences while upholding safety and brand standards.

Qualifikationen

• Proven experience in food & beverage service.
• Strong managerial and leadership capabilities.
• Passion for exceptional guest service and hospitality.
• Ability to find creative solutions and provide sound advice.

Aufgaben

• Supports the smooth running of the food & beverage department, delivering service at the highest levels.
• Resolves guest concerns with empathy and provides timely responses.
• Develops and implements F&B strategies aligned with RHG’s mission, vision and values.
• Manages the F&B team, overseeing rosters, training and onboarding.
• Controls costs and inventory, budgeting, and procurement in partnership with Finance.
• Maintains relationships with vendors, negotiates pricing and resolves disputes.

Kenntnisse

F&B service

Leadership

Guest service

Problem solving

Creativity

IT systems

Jobbeschreibung

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

• This role is a Pacific Island based role in Fiji.

Do you have a knack for orchestrating seamless Food & Beverage Operations, ensuring both the front and back of house are finely tuned?

We are currently seeking aFood & Beverage Operations Manager to join our vibrant team. At Radisson Hotel Group we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As the Food & Beverage Operations Manager, you bring a heightened level of expertise, a results-driven approach, and a genuine passion for elevating the dining experience to our dynamic F&B Team.

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, listening, resolving guest concerns with empathy, and delivering a positive and timely response to enquiries.
• Develops and implements food & beverage strategies aligned with RHG's mission, vision and values, ensuring outlets meet or exceed brand standards.
• Manages the food & beverage team, fostering a culture of growth, development and performance, and ensuring rosters, training and onboarding are completed in a timely manner.
• Responsible for the departmental budget, ensuring costs and inventory (including par levels, ordering and stock)are controlled and aligned with productivity and performance targets.
• Builds and maintains effective working relationships with food vendors, negotiating pricing and resolving disputes in partnership with Accounting.
• Delivers effective programmes that advance service standards, profitability and cost control, including menu development, pricing and regular reporting on revenue, costs and guest satisfaction scores.
• Communicates effectively with guests, management, employees and the regional office, promoting outlets through local advertising and public relations initiatives.
• Ensures adherence and compliance to all legislation, hotel policies and food safety requirements, where due diligence activities are planned, delivered and documented for internal and external audit.

Qualifications

• Proven experience in food & beverage service with excellent problem-solving capabilities.
• Excellent managerial skills with a hands‑on approach and lead‑by‑example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplacethat’sinclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passionand drive matter! We empower you tomake a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality!Ifyou’reready tobring your talent, energy, and passion,we’dlove to hear from you.

We welcome applicants from allbackgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.